Marketing Research
Research Questions
Types of Research
Primary Vs. Secondary
Random
100

Marketing research can be used by companies to do which of the following?

  • Determine customer attitudes and preferences
  • Determine market size and growth potential
  • Understand how the company is perceived by public
  • All of the above

What is: All of the above 

100

Define: 

These types of questions allow respondents to construct their own answer/response

What is:

Open ended

100

Which of the following is most likely to have an in-house marketing research department?

  • A local, small business
  • A school
  • A successful local politician
  • A regional manufacturing corporation

What is:

A regional manufacturing corporation

100

Define the following: 

  • Data obtained for the first time and used specifically for the particular problem or issue being studied is known as


  • Data that has already been collected for another study but can be applied to the current study/research is known as

What is: 

Primary Data and Secondary Data

100

Put the steps to the marketing research process in the correct order: 

- Analze Data                    

-Apply Results                          

-Define the problem          

- Obtain Data

- Recommend Solutions

Define the problem

Obtain Data

Analyze Data

Recommend Solutions

Apply Results

200

A business conducts marketing research when it needs to solve a problem or when it wants to

  • Analyze financing options
  • Increase its sales staff
  • Coordinate activities
  • Identify a new market opportunity

What is:

Identify a new market opportunity

200

Define: 

These types of questions ask respondents to choose answers from a list of possibilities on a questionnaire

What is:

Forced-Choice 

200

Define: 

A group of people, objects, or items taken from a larger population for measurement/research. The ____________ chosen should be an accurate reflection of the entire population.

What is:

A sample population 

200

Which of the following would NOT be considered a primary research method?

  • Interview
  • Survey
  • Online research from other studies
  • Focus group

What is:

Online research from other studies

200

Define: 

The process of compiling, analyzing, and interpreting the results of primary and secondary data collections

Data Analysis

300

Which of the following situations indicates that a marketer should conduct marketing research to resolve a problem:

  • Declining inflation rate
  • Increased unemployment
  • Testing a new product
  • Losing market share

What is:

Losing Market Share 

300

Which of the following is essential to all marketing research?

  • Accuracy
  • Secondary data
  • Frequency
  • Primary Data

What is:

Accuracy

300

Define: 

A form of marketing research that uses a demographically diverse group of people assembled to participate in a guided discussion about a particular product before it is launched, or to provide ongoing feedback on a political campaign, television series, etc.

What is: 

A focus group 

300

Define:

A primary research technique in which information is gathered through questionnaires

What is:

Survey Method

300

Define the following:

(Answer must be in the correct order)

  • This type of marketing research answers questions that start with “how many” or “how much”; gathers information from large groups of people often using surveys or questionnaires


  • This type of marketing research focuses on smaller numbers of people and focuses on trying to answer questions about “why” or “how”; generally, relies on in-depth interviews

What is:

Quantitative research

Qualitative research

400

A questionnaire has __________________ when the questions asked measure what was intended to be measured.

What is:

Validity 

400

Market researchers would use the Likert rating scale when designing questions to measure consumer

  • Feelings and knowledge
  • Level of agreement
  • Specific beliefs
  • Level of intuitiveness

What is:

Level of agreement

400

Define: 

Form of research designed to obtain information on how consumers feel about certain products, services, companies, or ideas. Customers are usually asked to rank “how satisfied” they are with a product.

What is:

Attitude Research

400

Provide answers to the following, specify your answers: 

  • The most frequently used primary research method is
  • Secondary research is very cost effective for marketers because the data

What is:

  • Surveys
  • Already Exists
400

When developing a sampling plan for a marketing-research project, a business must first determine

  • The size of the group it intends to survey
  • The validity of the information
  • How the researcher should code the responses
  • How to predict the sample group’s responses.

What is:

The size of the group it intends to survey 

500

Which of the following research methods is an appropriate way to gather marketing information when quick responsiveness and low costs are important issues?

  • Face-to-face interviews
  • Test marketing
  • Internet survey
  • Field experiment

What is:

Internet Survey

500

Which of the following is a primary advantage of conducting a focus group to obtain marketing information?

  • Moderator objectivity
  • Cost effectiveness
  • Limited preparation
  • Relevance of the discussion

What is:

Relevance of the discussion

500

ABC company is preparing to print the results of a marketing-research project conducted by an external research company. The researcher believes the conclusions that ABC has drawn from the report are not supported by the data. What should the researcher do?

  • The researcher should assume the data involved are incorrect
  • The researcher should change the data to support ABC’s conclusions
  • The researcher should let ABC’s management draw whatever conclusions they want
  • The researcher should tell ABC’s management that the data do not support their conclusions

What is:

  • The researcher should tell ABC’s management that the data do not support their conclusions
500

Define: A primary research technique in which the researcher observes the results of changing one or more marketing variables while keeping others constant under controlled conditions

What is:

Experimental Method 

500

Which of the following questions does a well-written marketing research brief answer?

(A Research Brief is a short, non-technical summary of a discussion paper, intended for decision- makers, with a focus on the paper's policy-relevant findings)

  • Can we effectively enter a new market?
  • Why are sales decreasing?
  • What is the purpose of the research?
  • Did we achieve the desired outcome?

What is:

What is the purpose of the research

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