Cloud
Servicing Experiences
CapitalOne Technology
Product
Miscellaneous Mixed Bag
100

What technology innovation enable hardware resources on single physical server be divided into smaller virtual machines

A. Artificial Intelligence

B. DevOps

C. Digital Transformation

D. Machine Learning

E. Virtualization

E. Virtualization

100

This Experience handles the onboarding of servicing loans


A. NMA

B. HMCU

C. SUML

D. MRI

C. SUML

100

What is the primary use for ServiceNow (oneService) across CapitalOne


A. Network Management

B. Application Management

C. Service Management

D. People Management

C. Service Management

100

Which of the following are ISE product or systems


A. EASE Mobile, Atticus, GitHub, OneLake

B. OneDash, DevNav, EASE OBO, EASE Mobile

C. OneStream, Atticus, Titan, Onepipeline

D. Atticus, IVR, EASE Mobile, EASE OBO

D. Atticus, IVR, EASE Mobile, EASE OBO

100

Which of the following is NOT a component of AWS Cloud Adoption Framework

A. People

B. Business

C. Platform

D. Investment

E. Governance

D. Investment

200

Which of this is NOT a AWS core service category


A. Compute

B. Network

C. Serverless

D. Security

E. Database

C. Serverless

200

Credit bureau reporting and dispute resolution is typically part of the primary responsibilities of this Experience


A. SUML

B. ISE

C. VR

D. NMA

D. NMA

200

Which of these is not an enterprise tool/platform?

   A. DevNav

   B. OnePipeline

   C. One Learn

   D. Experience Navigator


   D. Experience Navigator

200

Which of these is not part of CapitalOne product framework


A. Define

B. Discover

C. Determine

D. Deliver

C. Determine

200

TITAN, a legacy agent applications within Servicing is based on which application language


A. Python

B. C##

C. .NET

D. COBOL

C. .NET

300

A _____________ infrastructure  can efficiently meet unexpected increases in demand  for your application by automatically adding resources


A. Emergent

B. Scalable

C. Elastic

D. Dual purpose

E. Cloud

B. Scalable

300

Which Servicing Experience is responsible for handling repossession and vehicle remarketing


A. MRI

B. VR

C. HMCU

D. MO

B. VR

300

Applications can be PAR-enabled; what does that mean?

A. Dependencies are automatically updated

B. Automatically approved for prod environments

C. They are vulnerability free

D. They are omitted from OnePipeline onboarding         requirements

B. Automatically approved for prod environments

300

In SLQ2CQ for Product Pods, the “Manage” stage includes this component


A. Optimization Loop

B. Delivery Track

C. Project Planning

D. Minimum Valuable Product

B. Delivery Track

300

UTEPs help drive the following with exception of


A. Implementation of a single system in ServiceNow

B. Refined and streamlined workflow and adoption of automation, wherever possible

C. Risk calculated for all tech exceptions with visibility into known risks on a Business Application (BA)

D. Remediation plans captured, validated, and tracked through completion

E. Centralized governance and administration in office of CIO and approved by Robert Alexander

E. Centralized governance and administration in office of CIO and approved by Robert Alexander

400

Which of the following is NOT a networking service


A. Route 53

B. Virtual Private Cloud

C. DirectConnect

D. CloudWatch

E. CloudFront

D. CloudWatch

400

Deficiency collections, bankruptcy and total loss is the responsibility of which Servicing Experience


A. ISE

B. MRI

C. KMPS

D. MO

D. MO

400

Capital One uses GitHub Enterprise, which allows for Pull Requests. What are Pull Requests?

A. A recommendation for changes to a repository

B. A cancellation request for a branch

C. A query for raw data

D. A removal from a specific environment

A. A recommendation for changes to a repository

400

At least twice a Sprint, the Product Pod should conduct a retrospective, hold a demo/product review, and manage the backlog

A. TRUE

B. FALSE

B. FALSE

400

SLQ2CQ is the process for building products within our command center pods


A. TRUE

B. FALSE

B. FALSE

500

This AWS managed service is a distributed global content delivery network. It stores cached versions of site’s content at edge locations for quicker access when needed


A. DynamoDB

B. Policies

C. CloudTrail

D. CloudFront

E. EC2 instances

D. CloudFront

500

Which Experience managed collections up to 60 days


A. KMIMC

B. KMPS

C. VR

D. HMCU

D. HMCU

500

Backbook Applications are applications (ASV/BA) created on or before 05/15/2022


A. TRUE

B. FALSE

A. TRUE

500

Which of these does NOT belong in the DESIGN stage for SLQ2CQ


A. Critical to Quality

B. Customer Demand

C. Customer Experience

D. Customer Strategy


B. Customer Demand

500

High performing product pods engage in a repeatable set of activities to drive alignment and deliver value. Which of these is NOT one of them.


A. Product Reviews

B. Planning

C. Sprint Reviews

D. Portfolio Vision Definition

D. Portfolio Vision Definition

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