How many hours do you have to complete all necessary reporting when an employee is injured?
24 hours
True or False: We should NOT provide any help to someone who gets hurt, because it could cause us to get into more trouble by helping them.
False: We should always provide assistance. Being kind can go a long way. Make them as comfortable as possible. If it appears to be a neck, back or head injury, do not move them on your own.
Always be kind and show empathy. But DO NOT accept blame or say it's our fault.
You witness someone doing something unsafe. What do you do?
Verbally correct them - make note in Paycom - Performance Discussion - Coaching Moment
If it continues you could move onto a Written Warning form in Paycom, documenting prior conversation
True or False:
A car hits another car in the parking lot. We need to call the police to report it?
False:
That is a private matter between the two drivers.
What are some ways we can be safer?
Give two examples
Answers?
You can find the instructions on how to properly report an employee accident in two places. Where are these two places?
Accident Box
Sharepoint
Where can you find the instructions on how to properly report a customer injury?
Accident Box
Sharepoint
If you notice that something in the store is a potential hazard that you can fix, when do you fix it? Give an example of this.
Fix it immediately -
Example
You can find the instructions on how to properly report Property accident in two places. Where are these two places?
Sharepoint
Accident Box
True or False
Only Managers can complete accident reports?
False - We want everyone trained to do it.
What 2 forms must an employee complete if they are injured at work?
Employee Report of Injury Form
Team Member Treatment Statement
True or False:
The customers wants an ambulance called. We don't call because that means we are liable for it?
False. We do call 911 for the customers. However we do not say anything about who's paying or responsible
Is it okay to be annoying when speaking to our employees about safety? yes or no
YES!!
Who should be notified when property damage occurs?Must get at least 3 right
1. Help Desk/ Chuck Prost / Justin Roth
2. The Police for a report
3. Our Insurance people by emailing completed form
4. District Manager/ Direct Supervisor
Rhodes0125@rhodes101.com._________
CRS
What is the name of the website for the online reporting?
Maverick or Creative Risk Solutions
A customers says that they fell in the bathroom. What are 3 things we must do.
1. Ask if they are okay. Show empathy
2. Go take picures of the bathroom floor
3. Grab the customer accident form from accident box and complete it
4. Notice what type of shoes the customers is wearing
5. Have help desk record video of customer walking into the store and out of the store
6. Notify your direct supervisor
7. Report the accident to our Creative Risk Solutions teams via the online reporting tool
8. Let Justin Roth and Chuck Prost that you completed the accident form
Using cards/dolly's is recommended when transporting items throughout the store.
If the store does not have one specifically to use for safely transporting items, should you recommend getting one from your DM?
Yes.
We recommend all employees use carts when transporting items throughout the store.
Name three types of property damage in which we would want documented by the police?
1. Building/Drive Thru Canopy
2. Fuel Dispensers
3. Fuel Canopy
4. Light Poles
Every store should have an orange binder that has all the papers for chemicals we use in the store and what to do if there is a problem. What is the name of the binder.
Safety Data Sheets Binder
or SDS Binder
Pretend you know sign language.
For one minute. "Sign" to us the importance of reducing employee injuries.
30 seconds for each person and then verbally tell us what you signed.
Do they deserve the points
Read the following statement in your best "Master Poem" reading voices. Alternate back and forth between verses.
Do they deserve the points
Make up a safety song to the "Old McDonald Had a Farm" music and sing it.
Do they deserve the points?
Act out without words a car running into a gas pump.
Then using words. Describe why it's important to bag off the dispenser?
Do the deserve the points
Say the mission statement in your best Kermit the Frog Voice.
Say the Core Values in your best hillbilly voice.
Do they deserve the points?