Contact
Which tab do you select from the Department of Revenue’s homepage for referring agency information?
Governments
If a Revenue Recapture Claim balance is below this amount, the claim will automatically close.
$15
What language much be included in the notification if the debt is based on an obligation to pay medical care and the debtor’s income is below specified levels at the time of service?
Exemption Claim Language
If the agency adds a claim and does not send a notification letter within five days, what must they do?
Close the claim
Can the agency control number or Debt ID be a Social Security Number?
No
How do we communicate information to referring agencies regarding the program?
Through Gov Delivery messages
If a referred OAD debt drops below this amount, we will return it unless it is in a active payment plan or wage levy.
$25.00
Can third parties assist agencies with sending letter or collecting debt?
Yes, per MN Statute 270A.11
If the effective date is incorrect on a direct agency payment for a referred OAD, who makes the correction?
The referring agency must make the correction.
Which Revenue Recapture agency does not complete a Service Level Agreement?
WI DOR
*Venn Foundation does not complete an SLA but are not governed by the RR Statute. They are under the K-12 Assignment of Refund program (Minnesota Statute 290.0679).
What phone number can RR agencies call to leave a voicemail?
651-556-3037
Revenue Recapture Agencies must contact us first before refunding an overpayment of this amount to the customer.
RR: $40 or more
Client:
Name 3 reports provided to OAD agencies.
Bonus if you know how many types of reports we provide.
Collection Costs Removals and Adjustment Reports
Inventory Report
Payment Detail Report [PDR]
Payment Detail Report – Summary [PDR]
Performance Analysis Report [PAR]
Reject Transaction Report
Returned Debt Report
Can the agency submit multiple debts under one claim?
Yes (we don't recommend this, bonus points for why...)
Can referring agencies see the content of letters we sent to customers?
No. Only the name of the letter.
What do you click on to get back to the e-Services homepage from any other e-Service page?
The 'house' icon under the DOR logo.
[Two Part] Referring agencies (OAD) must send notice to the debtor how many days before referring a debt for collection?
Which agency is the one exception?
At Least 20 days
Minnesota Judicial Branch
Name 3 tools MDOR can use to collect on a debt.
Levies
Liens against personal property
Revocation of professional of business licenses
Revenue Recapture and other offsets
Payment Agreements
For which debt does OHE have the option to change their interest rates quarterly?
SELF [Student Education Loan Fund]
What is Netting?
An accounting process that determines the amount we pay you after deducting any payment reversals and collection costs you collected.
How long does a non-liable spouse have to request their portion of a refund?
Within 18 months of our recapture notice for that refund.
(Two Part) Statute requires an agency to update their revenue recapture claim within ____ days if there is a balance change of ______.
30 days; $200.00 or more
*We recommend 5 days but statute says 30.
Name 3 intercept types. Bonus for all 5!
Child Support
Criminal Restitution
Health Care Recapture
Other State Taxing Agencies
General Revenue Recapture
(Two Part)
Which agency does not have payments apply to the PITO Rule?
What order DO their payments apply?
DEED.
TPIO: Tax, Penalty, Interest, Other
What are two [2] reasons an agency cannot use Revenue Recapture to collect overpayments of public assistance?
*The debtor is still a client of the assistance program and has not signed a waiver at the agency
*The debtor is no longer a client of the assistance program but currently receives food support, transitional childcare, or transitional medical care.