MO Case
What status is the case currently in?
In Progress
How many cases does this store have created?
6
What is the store's current order protocol?
IPAD/Tablet
On what date was the opportunity closed on?
2/20/24
Does the store have an active menu? (yes or no)
Yes!
What milestone is the highest priority to resolve on this case to continue their onboarding?
Review & Triage
How many times has this Mx called into get help?
3-4
What is the store ID?
27779099
What country is this store located in?
Canada
What are the last 4 digits of the bank account number?
8185
What is the menu team missing, based on their notes? (2 things)
Header and logo
What is the case number of the tablet request case?
566260428
What is the business ID?
12711476
What is the phone number of this account?
(902) 969-8617
How many locations can be accessed through the Mx Portal?
1 location
What 4 documents did Dione Alvarado upload to their Google Docs&Attachments section?
Articles of Incorporation
Certificate of Incorporation
CRA Registration
Drivers License
Who worked the most recent support case? (last modified by)
Mica Mcneil
Is this store active? If so, what date were they activated on?
Yes, 2/27/24
What is the tablet password?
4883
What day(s) is this store closed?
Mon-Tues
Summarize the chatter notes from Elijah Perske.
Fraud docs verified - store is now live
When was the "tablet last track update time" on the tablet case? (date and time)
2/23/24 8:02am
Does this store have any deactivations? If so, what are they?
Yes, awaiting activation. Active=no
What is the email we have for the contact on this account?
aldorenys@gmail.com
Who has access to the Mx Portal? (name, email. role)
Aldo Reny; aldorenys@gmail.com ; Business Admin