What to do when..
What to do when you complete a scheduling task?
Mark as completed
Who to reach out to about clinical questions?
Lead
How to request time off or indicate you are taking time off?
Send lead Time off request form
Where is the link for internal site?
Right Corner of SI website
What to do if you have an in-house referral?
Email referrals team to contact parent
Who to reach out to about insurance information?
Billing Assistant (Jasmine)
How to look something up on the internal site?
Search Bar - home page
Where is information about scheduling and caseloads?
Scheduling/Caseload Expectations Policy
What to do if therapist is interested in Mentorship?
Email Clinical Manager or fill out mentorship form
Who to reach out to about parent complaint?
Patient Services Manager (Kat)
How to identify a team members lead?
Lead Page - Internal Site
Where is the SI Manual, with all things SI?
Clinical Home Page- Internal Site
What to do when new hires complete first few notes and evals?
Add QA as contributor (Katy)
Who to reach out to about employee benefit information?
HR (Trish)
How to set up a screener event?
Therapist do themself OR Reach out to marketing
Where to find information about how to complete documentation?
Documentation tab under Clinical
What to do when you have bonuses?
Add the additional pay tab
Clinical Manager
How should a therapist address a concern of theirs?
CSW
Where are our company values?
Who We Are - Under Home on Internal Site