Attendence
Excusals
Uniform
Misc
Customer Interactions
100

I am tardy when I am this many minutes late or more.

What is 10 minutes

100

These two things count as an academic excusal

What are exams and required events

100

This is why slides are not acceptable footwear for work

What is, they are not close toed.

100
This is the difference between trade and drop in W2W

Trade is swapping shift, drop is giving away shift

100

This is how many servings I can give a customer dining in

what is 1.5 

200

I started in January, I have this many personal days to use in the spring semester. 

What is 3

200

To get an academic excusal I need to email the H/O team this many days in advance. 

What is 3

200

These are the kinds of pants I can wear to work

Jeans or Slacks with a solid color

200

This is who I must get when someone asks for a gluten free sandwich

What is a SL or FSA

200

When I serve a customer there is one thing I always must do.

Smile!

300

I feel too sick to work, but I can't go to the doctor until after my shift, I should...

What is call in for a UPD and send a doctor's note once I receive it
300

My family expects me to come home for a weekend in April, I need to...

Request off in W2W 2 weeks ahead of time

300

This is why I cannot have anything on my wrists like a watch or bracelet

What is, unable to wash hands properly
300

This is how a team member can get an eggs and bacon pin for their hat

Not take an personal days in a semester

300

Dishwashers contribute to outstanding customer service by...

What is ensuring there are always clean dishes available for our customers
400

I am marked here when...

What is, when a shift lead sees me upstairs

400

When I send in my academic excusal I need to include these two things

Proof of my exam, 

What shift is being affected

400

This is why there are specific rules about the kinds of pants that employees in dining can wear

What is protection from burns and spills

400

Without this, my time off request will automatically be denied

What is a comment

400

These are the two things I can do when a customer asks about allergens in a product

What are ask a chef, have them check online, or the line signs

500

I took a fourth personal day, I need to..

What is meet with the unit manager to explain myself

500

If my exam is near or during my shift, these are the passing periods the H/O will offer me before and after my scheduled exam time. 

1 hour before my exam and 30 minutes after. 

500

If I'm in the cooler or freezer for more than 5 minutes then this is what I should do

What is wear a coat!

500

This is when I can touch my phone

What is when I'm on break!!

500

When a customer asks for more than 1.5 servings of food, I respond with these three statements.

What is cite policy, apologize, and encourage them to come back for more once they've finished eating. 

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