Every call
What does F.O.R.M. stand for?
Family
Occupation
Recreation
Material Possessions
Distance a smoke detector must be kept from a return vent?
3'
Why do I need a panel surge?
Protection from power company and storm surges, cost of electronics and equipment, code
Name 1 of the 3 Founders ?
Ben Franklin
One Hour
Mister Sparky
B.F.-Jim Abrams or John Young
O.H.-?
M.S.-Patrick Kennedy
Name 2 of the 3 years each trade was started?
M.S.
B.F.
O.H.
M.S. 1996
B.F. 1999
O.H. 2000
What does M.O.P.A.P.N.R. stand for
Mental endzone prep, Observation, Positive vehicle placement, Approach, Provide 'I came to work image",
Notification of arrival, Relationship building
One trap arm may serve a total of how many P-traps?
1
Why should I replace my 11 yr old hot water heater?
Warranty, energy efficient, leaks, corrosion, leave you in an emergency.....
Name of our current CEO?
Chris Blanchette
Largest manufacturer of Hot Water Heaters in 2023?
A.O. Smith (Smith Water Products)
4 of the 8 questions you should ask on every call?
1. How old is your home?
2.How long have you lived here?
3. Types of maintenance done to home?
4. Last repair you made?
5. Please describe the problem of work needed.
6. When did you notice this?
7. Was anything going on when this happened? Storms, freezing temps, etc.
8. I assume you want this fixed today?
Alternative breaker replacement for
Siemens?
Bryant?
SQD QO
Siemens-Eaton CL
Bryant-Eaton BR
SQD-Eaton CHQ
Why should I do a panel rejuv?
Find trouble areas, tightening loose connections, prevent failures, Check panel labeling, repair code violations......
Name 2 members of the IT Helpdesk?
Riley Allsbrook
Michael Dempsey
Highest gross of residential electrical panels in 2023 worldwide?
Paneltronics
Name 5 items we should check before closing the job
Pictures
Invoice summary
PO closed
Payment
Material added
Signatures
Permit request
Min. depth for a water heater drain pan?
1.5"
Why should I purchase a club membership?
Priority booking, annual inspections, reduced service charges, discounts.........
Current VP's of?
Mister Sparky?
Ben Franklin?
One Hour?
Bruce Fort
Mario Martinez
Eddie Wells
Service Trade Slogan
"Changing lives through the trades"
5 of the 7 things to add to the invoice summary
1. Why did they call us?
2. What are we recommending?
3. What option did they chose?
4. Where did you perform the work?
5.Did they decline any any safety hazards?
6. What form of payment will be used.
7. Why did we recommend this work?
First step in properly sizing a whole home generator?
A load Calculation
Why do I need a water filtration system?
Cleaner water, stop buying bottled water, cleaner clothes, reduce chlorine, cleaner skin, cleaner pipes.....
Who is Matthew Cummings?
HR Manager
Name 3 other companies that Altamont is invested in?
Accelerant, Acess, Alamo, Amplity, Augment, Bayou, Billabong, Bishop Lifting, Brixton, Byrider, Cascade Windows, Celestite, Colorado, Cotton Patch, Dakine, Douglas Products, DPH, Embark, Planet Fitness, Fleming, Fox, Gracent, Hardon, Horizon, HUF, Hybrid, Intermix, Intutive Health, Juice Plus, Kinetic, Kuvare, Maxi, McLarens, Mervin Made, Meta Financial, Mini Melts, Modern Health, 101, Omniplex, Renegade, RADG, Sequel, Service Minds,SPG, Tacala, Tall Trees, Wave, Wanderlitch