It is in the SAM
I owe you what?!?
QA sees you when you're sleeping
It's comment, not commountain
Miscellaneous
Miscellany
200

This is a business that offers inferior, unaccredited false credentials to represent the completion of a high school diploma or its equivalent. 

What is a diploma mill

200

This is the maximum amount of drafts a residential student can have for their current summer balance.

What is 1.

200

This notification informs the student that their requested payment plan changes are not done until they accept them in FCI, and the previous plan is still active. 

What is the revert notification

200

This belongs in the comments section of cisco emails

What is the term and a brief summary

200

A student whose employer reimburses LU directly for tuition charges should speak to this team regarding this process.

What is Financial Aid and Standard Corporate Tuition Assistance. 

400

A student wanting to show official estimated charges in an upcoming term may request this document by emailing studentaccounts@liberty.edu.

What is a Projected Itemized Receipt

400

This is the amount per credit hour a full time residential undergrad student will pay for 202430 classes. 

What is $440

400

This is the AR deadline for QA corrections and appeals. 

What is by 3pm the following business day (that you are working of course)

400

***called restricted state per stu 3/10/24 vm request***

What is calling a restricted state with permission granted in a voicemail

400

Student Accounts (embedded) play this part in the admissions process.

What is approving the Business Office Checklist (BSOF)

600

To comply with PCI, we cannot capture any portion of this when processing a credit card payment in Touchnet.

What is the CVV (or security code)

600

An LUO student taking 1 class in 202440 will pay a Tech Fee of this amount. 

What is $349

600

When working through resolving a balance with students, this is the correct order in which you should offer payment options. 

What is Pay in Full, a full balance Payment Plan (if eligible), then a Balance Resolution (if eligible). 

You are not required to offer Balance Resolution Payment Plans or Rollovers to students who are not great candidates. 

600

Stu made $50 pmt on stu mom business visa (family owned, not meant for scholarship) to 202420 with stu mom name on cc, Holly Wood. First attempt declined, second was successful

What is taking a personal payment with a family-owned business card and declined attempts

600

A student having a Flames Cash balance of $22.34 who is no longer in the Lynchburg area should request refund with this department. 

What is ID and Campus Services will not issue a refund for a FC balance less than $25.

800

The information reported on a student's 1098-T could be different than their total amount of payments made due to what the IRS determines is this. 

What is Qualified Tuition and Related Expenses (or QTRE)

800

A residential student taking 18CH has an approved overload request and wishes to add 3CH. This will be their new tuition total (not including fees).

What is $14,345

800

You should use this form of punctuation when combining 2 independent clauses with a coordinating conjunction.

What is a comma

800

202420 $50 NR PPFE already charged. Holds to reg til PIF, NT exception (CA), First draft of $10 with FCI, PP exp 3/13/24

What is payment plan set up with a previously charged PPFE, an NT exception, and a $10 confirm draft

800

This is the amount of aid a student is eligible for after their WD. The student must notify FA of their intent to keep loans by a specific date (which is shown in SPACMNT)

What is a Post Withdrawal Disbursement (PWD)

1000

Students cannot request to opt out of Course Fees, but can request to opt out of these 2 course related fees if they already have access to the course requirements. 

What are Online Content and Material Fees

1000

An LUO graduate student pursuing a masters of arts in teaching will pay this tuition amount (not including any other fees) to take 9 CH in one semester. 

What is $3735

1000

These are April's 4 big picture items we in AR should attempt to discuss with students to help improve call and emails audit scores. 

What is balance, options for resolving the balance, applicable holds, and upcoming FCI deadlines. 

1000

Student in Virginia with a long history and no declines requests on 3/11/24 to split their 202420 3/14 draft of $150 to be $75 each 3/15 and 3/22. The student also wants to have their SI "removed" to allow registration for 202430 B term. He is willing to complete FCI as soon as you make the adjustments. Notate the account. 

What is moved 202420 3/14/24 draft of $150 to 3/15/24 and 3/22/24 $75 each. Stu must complete FCI by 3/13 or plan will exp and revert. Adv holds to OT, dip, and reg holds til bal PIF. Ver stu comp FCI. Lifted SI hold to allow 202430 reg since stu bal is under threshold. Adv stu current plan must be completed before 202430 FCI can be done. 

1000

This automatic Banner process automatically extends the FCI deadline for LUO students in each term on the original FCI date to be this instead and we can announce it at this time. 

What is the Saturday before course start dates and we can announce that at 4pm on the original FCI deadline date. 

M
e
n
u