Regional History
Dr. Britt Bostick & Dr. Mayada Khater
Who are the founders of Abbeville Dentistry?
To improve the _____ of others by living our _____ everyday
What is lives and values?
"Thank you for Calling Abbeville Dentistry"
What is First Impressions?
Be Clear, concise, accurate, and timely
What are rules of recordkeeping?
An authentic representation of who you are
What is Branding?
Abbeville Street Sign
How did Abbeville get its name?
______ for Everyone
What is Caring?
"Hi, Kathy, How are you today?"
What is Warm Welcome?
Unprofessional or personal comments about the patient
What should not be included in a clinical note?
A solution-oriented approach to meet patients’ needs
What is YES! Philosophy?
Debbie Cranston & Jacob Lira
Who are the Regional Directors of Operations? RDOs
What is Sharing?
"Is there any other family members I can schedule for you today?"
What is Fond Farewell?
TSBDE
What is Texas State Board of Dental Examiners?
8
What is the number of Abbeville Brands?
Keri Matthews
Who is our HR business Partner?
Expressing ________
What is Gratitude?
"We offer 3rd party Financing"
What is Care Solutions?
Pain, Symptoms, Vitals
What are examples of Subjective Documentation?
2012
What year did Abbeville join Mortenson?
Kathy Bingham
Who is our Regional Director Of Hygiene?
Building ___________
What is Relationships?
Clearly explain patient dental needs.
What is Exceptional Core Experience?
Clinical notes are locked after ______?
What is 7 days?
Introduce patient to the next team member
What is Warm Handoff?