How You Say It
Engaged listening style: repeating, responding and reflecting
Active/Attentive
To share the conversation is also known as
Turn Taking
A Form of Feedback
Constructive
When the receiver hears differently from what was meant to be said
Misinterpretation/Miscommuncation
Talking to a person ____________ to _________ can can prevent misinterpretation and miscommunication
Face to Face
The_________of voice. Can impact the message.
Tone
________ended questions prompt the beginning of larger conversations by asking questions
Open
A ______________working culture is a benefit of feedback.
Positive
___________ Overload can impact the capacity for an individual's comprehension
Information
When writing an email, is it crucial to make sure your message is free of __________
Error/Typos
____ statements show assertiveness, honesty, and help to communicate feelings
I
Phone, email, video chat are __________ of communication
Channel/Method
Constructive feedback should be monitored by
Following up
_______________ ____________ is a training that can improve communication amongst diverse teams
Cultural Awareness/Sensitivity
Consider your _______ and who is listening to your message
Audience
__________ shows understanding, by repeating important aspects of the conversation
Paraphrasing
_______________ intelligence can improve understanding of perspective between speakers
Emotional
Constructive Feedback aids morale when it is specific, ____________, achievable, ____________ and able to completed in a realistic timeframe.
measurable, relevant
Strong communication builds _____________ with colleagues fostering cooperation and mutual understanding
Relationships/bonds
___________ for permission can foresee if an individual is open to receive feedback
Asking
____________ ___________and movement can promote acceptance/ of their message.
Body Language
Delivering bad new or sensitive subject matters are types of _____________ ____________ that managers might have with an employee
Difficult conversations
Feedback should specific to the ____________ related issue which is hindering optimal performance.
Behaviour
Streamlining is when an organization provides clear ______ and ______ to maintain consistency within tools channels.
Rules & Expectations
Saying _________ ________ is a way to show gratitude for someone's attention and time in a conversation.
Thank you