FLS Questions
What are our store hours?
Monday - Thursday, Saturday 8:30 - 5:30
Friday 8:30 - 7
What gallery showcases a variety of styles on the first floor of the Mart?
On-Trend Gallery
What is the difference between casegoods and upholstery furniture?
Casegoods refer to furniture made of hard materials, such as wood, metal, glass or plastic.
Upholstery refers to furniture with padding, springs, webbing, and fabric or leather covers.
What is the difference between Order Entry and NetSuite?
Order Entry is where you build and submit an order. NetSuite is where you can see information post-sale.
Furniture style that had an emphasis on elegance, symmetry, and ornate detailing with rich color palettes
Traditional
Who founded Furnitureland South and when?
Darrell and Stella Harris in 1969
Where can a client find bed linens and a variety of houseware?
The Bed Boutique
The technique in which craftsmen tie springs side to side, front to back, and diagonally
8-Way Hand Tied
What do you need to put in the search bar to search for vendor information in NetSuite?
V: Vendor Name
What furniture style uses teak, bamboo, light tones, and is inspired by the ocean?
Coastal
What are the 5 Parts of the Sale?
Greeting, Qualifying, Presenting, Overcoming Objections, Closing
What vendor has a collection dedicated to historical recreations?
Hint: Inspired by a Princess
Theodore Alexander
"S" shaped and run from the front of the seat to back where they are clipped to the frame.
Sinuous Springs
What are your 5 benchmarks?
VM - $85,000
Outlet - $6,000
Easy Care Protection Plan - 3.75%
Rugs - $2,500
Mattresses - $3,800
The furniture style that incorporates pastels, small scaled furniture, and vintage accessories
Cottage
What does PTSDI stand for?
Project, Time, Shopping Experience, Decision Maker, Investment (Budget)
1st Floor
What is the difference between 8-way hand tied and a drop in unit?
A drop-in spring unit is a type of coil spring assembly used in upholstery to simulate an eight way hand tied feel and support. It features several pocketed coils connected together by wire which are encased in fabric and dropped into a frame.
What is the difference between the Product ID/SKU and a Barcode?
Product ID – How the manufacturer identifies the piece to either price or place on an order
Barcode number – How FLS Identifies the product in our inventory system. This number is specific to FLS
What is typically made up of a thin layer of natural hardwood, that is then bonded to a stable composite base material?
Wood veneers
FLS has 1.3 million square feet of showroom space. How many Home Depot stores is that?
13
Which Platinum Partner manufactures a chair that is made out of car materials?
Phillips Collection
Decorative technique in which the back side of glass is gilded with gold or metal leaf
Hint: French
Eglomise
What is the target price of a barstool with a wholesale cost of $200?
Wholesale Cost = $200
Landed Cost = 200 x 1.19 = $238
Target = $238 x 1.65 = $393 (392.70)
What is the difference between French Dove Tail and English Dove Tail?
English Dove Tail drawers are secured together by a series of pins cut to extend from the end of one board interlock with a series of tails cut into the end of the other board. The pins and tails have a trapezoidal shape.
French Dove Tails have sliding joints and are shorter in height. A piece of furniture with a curved front will always have French dovetails, because English dovetails will not work with that shape.