Define Your Problem
From the effective coaching triangle, the 3 goals is to be able to coach quickly, coach effectively, and ...
What is Coach at Scale?
In order to truly understand where you are and where you are going, it is ideal to create this.
What are SMART Goals?
This type of communication style likes having a step-by-step action plan.
What is Functional?
This type of driver sign in is ELD Compliant.
What is the Driver App?
The city we are doing this training in.
What is ___?
In order to see how consistently you are coaching, you would choose this report.
What is Event Resolution Report?
A SMART Goal needs to contain these 5 items.
What is:
Specific
Measurable
Attainable
Relevant
Time-Bound
This communication Style is a big thinker and loved to brainstorm.
What is Intuitive?
This process helps the drivers complete all the tasks needed in the Driver App
What are Workflows?
What is ___
DAILY DOUBLE
This report shows you the behaviors coached on-time and the average length of time it takes for a coaching to occur.
What is Coaching Performance/Coaching Timeliness report?
This type of KPI predicts the outcome of the goal.
What is Leading?
83% of employees say rewards make them feel more engaged in their job.
Incentive Program
Using this feature helps you prioritize and triage the Safety Inbox.
What are alerts?
The name of this course.
What is ____?
This type of coaching allows the driver to hear the feedback in real time.
What is In-Cab Coaching?
These are objective, quantifiable metrics that measure success.
What are KPIs (Key Performance Indicator)?
You can share this out via to Driver App to create some friendly competition between drivers.
What are Driver Scores?
DAILY DOUBLE
This feature allows you to set certain events to Needs Coaching without having to review or triage them first.
What is Automatically Add to Coaching?
You would use this type of coaching for private conversations.
What is 1:1 Coaching?
These are 4 key groups of people you want on your side.
What are Executive Leadership, Safety Staff, Legal/Finance, and Fleet Admins and Managers?
This change management model considers the emotional side of change.
What is the Kubler-Ross Change Curve?
This features allows you to customize the weights of different types of safety behavior to create a custom scorecard that evaluates your fleet’s safety using the criteria you care about most.
What is the Safety Score Configuration?