General LI NET/G&A
Authentication
RX Nova/BESST
DMR
Eligibility Edits
100

A Unique, Medicare Part D Prescription Drug Program

LI NET (Limited Income Newly Eligible Transition)

100
This must be on file or be provided via verbal attestation in order to release a deceased member's information

What is an Executor of Estate (EOE)

100

What must be ran for each call received.

What is BESST query

100

What is process to complete to replace a check.

What is Trace and Replace

100

Edit 3

What is when a member has either current LI NET coverage or another part D plan.

200

They are enrolled in a LI NET plan in CI, or They are no longer enrolled in an LI NET plan, but the issue happened when they were enrolled, and it is within 60 days of the coverage period end date or incident.

What is scenarios where a beneficiary will have Grievance and Appeal Rights

200

The CMS Regional Worker’s name, region number, and city in which region is based

What is information required to verify a CMS Regional Worker's Authority

200

Notes that are needed if a pharmacy is call regarding current DOS and the beneficiary passes all edits in BESST? 

What is no notes needed (would use new notes approach)


200

Claims Rework Issues or Check issue you may receive.

What is where E-Room requests are needed.

200

Edit 2

What is an edit that is received when a member either does not have Part A/B coverage for requested DOS or is showing deceased in Medicare System (MARX)

300

Three transitions, or gaps to where a low income beneficiary may be eligible for LI NET.

What are Medicaid beneficiary  (or other qualifying Extra Help program beneficiary) becomes newly entitled to Medicare, and becomes dual-eligible, Medicare beneficiary newly  qualifies for Medicaid (or other qualifying Extra Help program), and becomes dual-eligible, Dual-Eligible beneficiary is disenrolled from their Part D coverage and needs a Part D plan until they can select new coverage.

300

The Provider's Tax Identification Number or NPI and The Provider's Name or Facility Name.

What is Elements for verifying a provider's authority

300

The Disposition Code Field

What is where you would look in your Stand along query to determine what edit the beneficiary failed.

300

Check Status Tool

What is where to locate the status of a check

300

Edit 4

What is when a beneficiary is enrolled in a Medicare Part C Plan. Member may be eligible for enrollment in a stand-along Part D plan

400

A person is entitled to both Medicare and Medicaid benefits.

What is Dual-Eligible

400

Unique Member ID Number/MBI or UMID, DOB, Zip Code

What are pieces of information that are required to authenticate a inbound Medicare member.

400

Where you would look to view previous queries and responses in BESST.

What is Previous Queries

400

Payment History Tab

What is where to find payment date.

400

Edit 6

What is an Edit that is received when a member has Opted out of Medicare Part D Enrollment.

500

Auto-Assigned Enrollment, Point of Sale Enrollment and Direct Member Reimbursement (DMR)

What are the types of enrollment into LI NET

500

Thank you for calling the Limited income NET Program. This is Marie. How can I help you today?

What is the proper LI NET greeting

500

You receive a Edit 0 for retro dates of service, and there are no lawfully present or incarceration statuses noted in MARx, what is your next step?

What is dynamically add

500

Outstanding – Payment processed, but not yet released, Released – payment released and mailed but not yet cashed, Cleared – cashed check that has cleared, Void – voided check, Stop Pay – indicates a stop payment was issued

What is different status types in RX Nova Connect.


500

Edit 7

What is an Edit that is received when a member does not have LIS for requested date of service.

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