Gentiva Heartland Information
Hospice Acronyms
Hospice 101
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100

He leads the charge as our CEO

Who is David Causby?

100

HIS

What is hospice item set? (Gentiva's HIS quality scores are 99.8% compared to 91% for the CMS national average)

100
Curative treatment, Meds unrelated to prognosis, Room and Board, Ambulance transportation are all examples of this.

What are non-covered services?

100

Members of the team who make up the IDG or Interdisciplinary Group.

Who are Nurses, Aides, Social Workers, Spiritual/Bereavement Counselors, Volunteers, and Physicians?

100

This is what HCCs (except for South Jersey, but they will!) get e-mailed every week day from Reporting when they get an admission.

What is the Sales Rep Report?

200

We're helping!  This is the amount of patients on census (rounded to the nearest thousand) for Gentiva / Heartland (except branches in Wave 5) as of 4/2/24.

What is 28,000?

200

ACO

What is Accountable Care Organization?

200

This level of care is used to manage acute symptoms such as uncontrolled pain, dyspnea, agitation, etc.

GIP (General Inpatient Level of Care)

200

Specialized medical care for people living with a serious illness.  This type of care focuses on providing relief from the symptoms and stress of the illness.

What is Palliative Care?

200

"Sandwich please, but HOLD THE MAYO" is what this person might say at a deli

Who is Jill?

300

Headed on a trip?  The amount of states you can stop and visit one of our Gentiva / Heartland branches.

What is 36?

300

CAHPS

What is Consumer Assessment of Healthcare Providers and Systems?

300

This is the tool utilized to measure physical status and it helps to determine hospice eligibility.

What is the Palliative Performance Scale?

300

According to Medicare, this is the percentage of individuals eligible for hospice care who actually receive it.

What is 48%?

300

It wasn't an April Fools joke!  My birthday was a week ago Monday.

Who is Kara?

400

What makes us different?  This is the average amount of nursing visits our Gentiva Hospice nurses are making per week.

What is 2.3?

400

COPs

What are Conditions of Participation?

400

A Medicare requirement that a hospice physician or NP must make near the end of a benefit period to certify the patient as eligible for hospice services.

What is a face to face encounter?

400

If a patient passes away without Hospice in any care setting, the hospital they were discharged from receives this.

What is a mortality penalty?

400

That's right all of you Game of Thrones fans!  One of their many pets is a bearded dragon.

Who is Val?

500

You see it every day in the branch!  Gentiva's Mission is to "Provide exceptional care with empathy for our patients and their families so that they may live with" these three things.

What is Comfort, Dignity and Respect?

500

NHPCO

What is the National Hospice and Palliative Care Organization?

500

Limitations that CMS places on the amount of reimbursement a hospice provider may receive over the course of a fiscal year.

What is CAP (Hospice Capitation)?

500

These individuals are eligible to receive concurrent care while receiving hospice care.

Who are VA enrolled Veterans (the VA is the authorized payor source)?

500

Thanks to last weeks' Quarterly Campaign e-mail, we should know that tomorrow is a National Day for one of these two things.

What is Grilled Cheese or Licorice?

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