Ounce Weight
What is the ounce weight of Singleton?
40 ounce
What is the minimum charge for a typical repair?
$250
What kind of carpet is best for allergies?
Pattern
What is the price for a warranty? (two part answer)
$450 under $5k
10% when over $5k
How many times per week should you follow up with clients?
Twice
What is the lowest ounce weight carpet we carry?
16 Ounce
BBS - Rookie
MJS - K
How much do we charge to move a standard Piano AND what is are max liability for a Piano?
$150
What do you call a carpet that does not show vacuum lines?
De-lustered Yarn
What happens if a dog or cat damages and shreds the carpet by a doorway?
Repair or replacement free of charge.
What is the largest invoice Carpet Now ever processed?
Travis County Medical Examiner's office, 100k
What is the ounce weight for Prestige Wyndham?
32 Ounce
What is the rate for re-stretching carpet we did not install?
$1.25 per SQFT (plus labor minimum when under 400 SQFT)
Which carpet offers a stair & Hallway warranty?
DW Select
What pad is required for the pet stain warranty?
Anything with a moisture barrier.
Who is the highest profile celebrity we've serviced?
Joe Rogan
What is the ounce weight for DW Rock Solid II?
55 Ounce
When do we charge a trip fee?
Anytime its 50 minutes or more from the warehouse location.
How many SQFT are on a typical roll of pad?
270 SQFT or 30 Yards.
Who or what is NOT covered under the extended warranty?
Commercial, rentals, etc
In topaz sales training, what is the first thing you must overcome in sales?
The desire to feel liked.
What is the ounce weight for DW Select Dublin?
45 ounce
How much do we charge for pool tables?
$250
Which pad does not off gas any VOC's?
Healthier Choice Green Memory Foam Pad
Who else in the industry offers an extended carpet warranty with a $400 deductible AND does NOT cover pet stains?
Empire
In Topaz sales training, finish this sentence "Get to the ___"
No