Popular Oscar Films
This actor played Pete Mitchell (Maverick) in both Top Gun and Top Gun: Maverick.
Who is Tom Cruise?
You use this S&AS Last Action code when offering CRU out of RCC.
What is CRU Offer First Attempt?
The name of the tool used to identify VxRail cluster size.
What is RUDI?
You hit this button right after you take ownership out of RCC.
What is the "Edit Work Order" button?
This singer recently came out with a new album "Tortured Poets Department".
Who is Taylor Swift?
This movie character yelled "Run, Forrest Run" in the movie Forrest Gump.
Who is Jenny?
You add this to the initial email subject line in order to ensure it is also listed at the case level in the feed.
What is a "thread ID"?
You would use this hashtag if the health check does not pass.
What is "SCT"?
This feature can be used in Service Edge to identify additional skilled engineers for an activity.
What is the "Get Candidates" feature?
This character considered himself "Assistant Regional Manager" to Michael Scott at Dunder Mifflin.
Who is Dwight Schrute?
This director directed The Godfather I, II, and III.
Who is Francis Ford Coppola?
This alerting system is used to identify if an engineer has arrived to a customer site within their requested maintenance window.
These are the two models for PowerMax V4.
What are "2500" & "8500"?
After this number of attempts in contacting the customer, you escalate to the FSM (if there is no SAM listed).
What are "2 attempts"?
This Marvel superhero is considered "King of Atlantis".
Who is "Sub-mariner"?
This character is who Forrest Gump reported to when serving in the Vietnam War.
Who is "Lieutenant Dan"?
This is the tool used to identify 14+ backlog WOs that are both scheduled and not scheduled.
What is the daily "Power BI" report?
These are the number of days required for proactive checks for XtremIO.
What are "10 days" and "5 days" before the upgrade?
This is the name of the team that our scheduling team can escalate product specific questions to.
Who is the "DET Team"?
These three balls are used in a game of Quidditch.
What is a "quaffle", "bludger", and "golden snitch"?
What type of street performer is featured in the opening city scene of "Casablanca"?
What is a "juggler"?
These products are considered "single serialized" and are scheduled under the service tag.
What are "PowerEdge" products and "PowerStore" products?
This tool is used to request parts from Dell Logistics.
What is the "allocations request tool"?
This is the item that must be provided to Unisys in response to adding them in to a scheduled confirmation with the customer.
What is the "SRMS number"?
These are the names of the "3 Ninja Turtles" and the rat that serves as their mentor.
Who are "Leonardo", "Donatello", "Raphael" AND "Splinter"?