ProCare Here Toitu Kaimanaaki Guide

Role

100

How many hui do Kaimanaaki need to attend 

weekly

Team huddle

Peer review

National hui

200

from wellbeing star how many outcome area are there

Eight

300

where can Kaimanaaki work with whanau name all of them. 

Community 

practice

home visit

or one of  ProCare building site. (manukau)

400

what is aim of Here Toitu

• The aim is to support whānau to:
• set goals.
• create healthy habits.
• build confidence.
• prepare and look for work or study or volunteering 

500

How many contents in ProCare HT Kaimanaaki Guide 

15 

Process

100

POCs in Profusion for awaiting can be created by

name 3

Gp,

Nurse,

HIP,

Nurse Practioner

Kaimanaaki 

200

what is role of Triage call team for awaiting whanau

Follow enrolement process of calling whanau (Standard)or close referral 

RE email to WRS

Check eligibility

Book whanau to Triage Kaimanaaki team to visit them. 

 

300

Once Kaimanaaki have been allocated whanau by Team lead how long before you should contact them

• within 48hours to arrange F2F and should aim to meet F2F with whānau within 5 working days of initial contact. 
• 
  

400

unable to contact whanau what is process 

• within 5 days of receiving the referral Kaimanaaki have attempted 3 phone calls and a text or email and still no response from the whanau, close referral in Profusion and send unable to contact letter via email, text, or post.
• Notify practice you have closed off referral by preferred means (verbally, PMS, email etc).  And Notify Team Lead and process which you have taken weather PMS or Email etc.

500

what is Process to closing of whanau who Active 

•  3 phone calls and a text or email if no response from the whanau during consult time in traffic light, close referral in Profusion and send unable to contact letter via email, text, or post.
• Notify practice you have closed POC by preferred means (verbally, PMS, email etc).  And Notify Team Lead and process which you have taken weather PMS or Email etc.
• Notify Kaitohutohu if Standard and WRS if you have both come to consensus together to close whanau

Flexifund

100

how many flexifund criteria are there

there are 4

200

who determines supplier/provider of our Payment methods 

And what are they 

Kaimanaaki 

• Online and over the phone credit card payments.
• Payment via voucher/invoice (must set up as supplier, create Profusion voucher, and raise PO).

300

what are first 3 steps for credit card process 

Check if meets flexi-fund criteria

See if they take our credit card payment 

online/over the phone and in person with Team lead

It is approved by Clinical lead or Team Lead on Spreadsheet on Team

400

what is criteria Four in Flexifund process 

              All costs claimed must be reasonable having regard to the nature of the services and the market rates for such services.

500

The claim is for the purchase of health services or health related goods has a value of up too how much 

$500 excl Gst

Approval

100

what are Community Risk Assessments are required for ? 

And who approve them 

Home visits 

Team Lead

200

what is phone number for Logging an I.T ticket

0800 735 900

300

Claiming of Milage is calculated how

you can claim above your standard daily milage of Home to Procare and Procare to home. 

Anything less than your standard daily trip to the office and back home cannot  be claimed

400

what date is room rental due

and what date is milage due 

both are due on 25th of each month 

500

when do you receipt a Purchase order 

when the service has been provided and you are happy for the provider to be paid

Bonus

100

Name 8 outcome area in wellbeing star

Lifestyle

looking after yourself

,managing symptoms

,work an Volunteering an other activities,

money,

where you live,

family and friends,

feeling positive.

200

What does PMS stand for 

and name 1 PMS we use

Practice Management Systems

Indici

MedTech

My Practice 

300

what is Logiqc used for 

And where can it be accessed from 

log any incidents e.g., health & safety incidents

Accessed from The Bridge

400

If you need to email Kaitohutohu regarding whānau

how can Kaitohutohu identify them 

use the whānau’s initial of first name and full last name

500

Name 10 Contents in HT Guide 

What is Here Toitu

The Role of the Kaimanaaki 

Eligibility Criteria. 

Referral Process. 

Systems. 

Logging an IT Ticket 

Communication with MSD.

Flexi-Fund Processes.

Navigating Microsoft Teams. 

Tracking Mileage. 

Room Rentals. 

Approval Plus Processes. 

Health & Safety. 

Submitting Leave. 

FAQ..