What is a team?
A unit of two or more people who interact and coordinate their work to accomplish a common goal to which they are committed and hold themselves mutually accountable
What is team?
Members hold one another accountable rather than relying on managers
What is accountability?
Group made up of geographically or organizationally dispersed members who are linked primarily through advanced information and telecommunications technologies
What is virtual team?
Disagreements about the goals to be achieved or the tasks to be performed
What is task conflict?
Establishment of order and cohesion
What is norming?
The tendency for the presence of others to enhance one’s performance
What is social facilitation?
People don't feel safe to reveal mistakes, share concerns or express ideas
What is lack of trust?
Cross-border team made up of members of different nationalities whose activities span multiple countries
What is global team?
•Separate the people from the problem.
•Focus on underlying interests, not current demands.
•Listen and ask questions.
•Insist that results be based on objective standards.
What is reaching a win-win solution?
Informal operating guidelines that establish agreed-upon behaviors about how the team’s work will get done and what members can expect from each other
What is team norm?
A group of employees from different departments formed to deal with a specific activity and existing only until that task is completed
What is task force?
A team member who attains benefits from team membership but does not actively participate in and contribute to the team’s work
What is free rider?
Reward people via online ceremonies and recognition
What is monitor progress?
Hypothetical dividing lines based on one or more demographic characteristics of members, such as age, race, or ethnicity, or on nondemographic characteristics, such as personal values or attitudes
What is faultlines?
Composed of emotional expression and social sensitivity
What is psychological safety?
A team that is small, focused on one aspect of a larger project, and has complete responsibility and all needed member expertise to produce its product or service
What is agile team?
Individual members set aside their personal agendas and focus on what's best for the team.
What is results orientation?
Share members' special experience and strengths.
What is shape team culture?
A person expresses conflict in a low-voltage manner; most constructive approach, using listening, debating, and deliberating.
What is high directness - low intensity?
Critical events, primacy, carryover behaviors, and explicit statements
What are four ways team norms develop?
Creativity, Quality, Speed, Productivity/Lower costs & Employee satisfaction
What is five contributions team make?
Members put their personal ambition ahead of the collective results
What is inattention to results?
Bring people together physically at least once, if possible.
What is find ways to build relationships and trust?
People engage in give-and-take discussions and consider various alternatives to reach a joint decision that is acceptable to both parties.
What is negotiation?
The extent to which members are attracted to the team and motivated to remain on the team
What is team cohesiveness?