Marketing
Define Ambivalent adopter
People who must embrace a software for its successful implementation, but are often resistant to change.
What are the requirements for someone to use Guidance?
Have the Chrome extension, have a Tango account and be logged in, have access to the Tango (be a member of the workspace or invited to view the Tango)
Can I copy steps from one Tango to another?
500 pt Bonus: What hack would you suggest to the user?
No.
Bonus: Duplicate the workflow and delete the steps you don’t need
How many Admins can you have in a Workspace?
Free Workspace: Up to 10
Pro, Business, Enterprise: Unlimited (as many as you want to pay for)
How many workflows can I have in a free Workspace?
15
What neighborhood of Denver are we currently in?
RiNo (River North Arts District)
When does the Change Enablers podcast come out?
Bimonthly on Tuesdays
What is the criteria for a Tango to be Guidance compatible?
Must be created AFTER May 17, must be created via the web extension.
Does Tango have subfolders?
Not yet.
Explain the 3 ways the Sidekick experience is different from a Creator
They can use Guidance, but they:
1. Cannot create Tangos (no Start Capture button in the extension).
2. Cannot edit or share
3. No Drafts Library
How much is an annual subscription to Tango?
$240
What is Colorado’s nickname?
The Centennial State
What does DAP stand for?
[500 pt Bonus] Why is Tango different from a DAP?
Digital Adoption Platform.
BONUS: Traditional DAPs are hard to adopt, often sold by the app. Tango provides a no-code solution to easily create workflows that are compatible with knowledge basis.
List the 3 most common destructive actions users take on their workflows. (partial credit available)
Delete and manually combine a step
Move or resize the action box
Manually upload a step
Add a desktop step
Delete a step and turn it into a callout
List all the ways to share a Tango (50 pts each, partial credit available)
Copy link
Copy HTML
Copy Markdown
Download to PDF
Extension Discovery - permissions for Guidance
Embed into KB or LMS
Describe what the access level “Anyone with the link” means (partial credit available)
Anyone can access this Tango from a link. All Workspace members can find this in the Team Library. Works on embeds, NOT discoverable or indexable via search engines.
What identity solutions does Tango support for SSO?
Okta, Azure, or a custom SSO
Denver is home to which 4 professional sports teams?
Denver Broncos
Denver Nuggets
Colorado Rockies
Colorado Avalanche
What are Tango’s Mission and Values?
Mission: Make knowledge sharing effortless.
Values: Take Action, Aim High, Seek Diversity, Leave It Better, Customer Love, & Team First
How do you disable Direct to Guidance?
Remove /play from the URL before sharing a link
What are the functions available in the image editor? (Partial credit available, 50 points each)
Crop
Select
Rectangle
Elipse
Arrow
Freehand
Text
Blur
Move or resize the action box
Explain Guest Permissions in a Workspace
They must be invited to individual Tangos. They do not have access to the whole Workspace or folders and cannot create, edit, or duplicate any workflows in the Workspace. They can try out Guidance 3 times in any Workspace.
List the features that come up with the Enterprise plan (50 points each)
SSO (SAML) and flexible user administration
SCIM
Automatically blur PII during capture
Real-time Guidance embedded in your teams' tools
Admin analytics dashboard
Dedicated onboarding & training
Redlining on MSA/DPA
Security questionnaires
Custom Embed integration
Custom onboarding & training
Flexible Steps
Bonus: Early access to confidential features (multi-action steps, Pin a Tango)
What are the five ingredients in a Denver omelet?
Eggs, Bell Peppers, Onions, Ham, Chees
Define Real Time Enablement
A modern version of a DAP that’s just as good for process experts as it is for end users. Combines the ideal creator experience of a work instructions tool with the ideal user experience of a DAP to create the ideal enablement tool for internal software training and rollouts.
Who is our ICP?
Change Enablers: people sit at the intersection of process and technology.
Specifically, orgs with 200 - 5,000 employees, are working on software training project (for a rollout or new hire training), and believe in embedding knowledge in the tools where their employees work
What is the most-viewed feature-related article in the Help Center in the past year?
"How to Embed a Tango into your website or knowledge base" (viewed 8k times in past year)
Which client has purchased the most Sidekick licenses? Who and How many? (Extra 100 points for each of the other top 5 you can name)
PCG: 3,500
Klaviyo - 1,600
Consilio - 1,500
SEARHC - 1,450
PTC Therapeutics 1,200
Explain the differences between Business Starter and Business Pro
Business Starter is for a small team or non-ICP buyer deals (Company size is under 250 total employees OR competitive/strategic company with the wrong buyer or creation-only use case.)
What is the name of the street in Denver that is the longest continuous street in America?
Colfax Avenue