HITS
Service Now
Ann Arbor
Cybersecurity
It's a surprise.
200

Where is the annual HITS picnic held?

What is Wiards.

200

Projects in ServiceNow go through this special approval process prior to going live with a new or modified service?

What is Deployment Gate?

200

Want a pickle?  This famous deli offers sandwiches like Binny’s Brooklyn Reuben and Dave’s Open Road.?

What is Zingerman's?

200

Machine Intelligence is another term for what popular abbreviation?  

What is AI?

200

This famous line is from what movie "You're gonna need a Bigger Boat"

What is Jaws?

400

What two groups merged to form HITS?

What are MCIT and MSIS?

400

Depending on the Impact and Urgency of the incident, the Priority is set.  This is the name of the lowest priority (level 5)?

What is Planning?

400

Ann Arbor is the seat of this Michigan county, whose name is derived from Algonquin meaning “Far Country.”?

What is Washtenaw?

400

What is the number 1 cybercrime in the USA?

What is phishing?

400

What song did Tom  Cruise lip-sync to in Risky Business?

What is Old Time Rock and Roll?

600

What does HITS stand for?

What is Health Information Technology & Services?

600

This is our organization's name for the ServiceNow customer-facing service portal. Hint: most ServiceNow emails have this name as the sender.?

What is the Michigan Medicine Help Center?

600

This park, home of one of two Ann Arbor canoe liveries, recently demolished its one-lane bridge due to failing a recent inspection.?

What is Gallup Park?

600

What does RDR stand for?

What is a Risk Decision Request?

600

What is the name of the coffee shop in the TV show "Friends"?

What is Central Perk?

800

How many Divisions make up HITS?

What is 7.

800

This record type is used to represent the root cause of one or more incidents.?

What is a Problem?

800

This glass-roofed promenade, located between State Street and Maynard, contains many independent shops.

What is Nickels Arcade?

800

This is the 6-letter term for a group of computers that is networked together and used by hackers to steal information?

What is Botnet?

800

What festival is known as the "Festival of Lights"?

What is Hanukkah?

1000

How many members make up the Events team?

What is 7.

1000

Knowledge articles are updated using this process, abbreviated as UFFA?

hat is Use it, Flag it, Fix it, Add it?

1000

Go Eagles!  This newest high school in the city is located on Maple Road near M-14.

What is Skyline?

1000

The first cyber attack on the internet occurred in 1988, originating from this well-known university.    

What is MIT?

1000

Pluto is this cartoon character's dog?

Who is Mickey Mouse?

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