the degree to which customers are pleased with a company’s goods or services.
Customer Service
The market value of all final products produced in a country during a specific time period.
Gross Domestic Product (GDP)
Economic Principle that states the price of a product is determined by the relationship of the supply of a product and the demand for it
Law of Supply and Demand
What has 88 keys?
standard piano
is to exchange one good or service for another good or service
Barter
all functions of a company working together to achieve goals, which is directly related to employee engagement.
Total company approach
Includes everything people buy for personal use, food, clothing, cars, etc.
Consumer Spending
Economic principle referring to a consumer’s desire to purchase goods and services at a specific price:
Law of demand
What can break without touching?
A promise.
is a type of financial investment issued by a corporation, government, or other organization.
security
is the relationship the customer has with a good, service, or company.
Customer experience (CX)
All purchases made for capital goods and construction. Factories, machines, warehouses.
Business Spending
Consumers switching to cheaper products as the price of one product increases.
Substitution Effect
What is always in front of you?
The future.
is a security that pays interest over terms of 10 to 30 years.
government bond
handles activities involved in getting products through the different routes from the producers to the customers.
Channel management
The amount the Government spends on projects and services, like the police or education
Government Spending
When the quantity demanded of a good, service, or resource is greater than the quantity supplied
Shortage
Which fruit isn t sweet?
Lemons and limes
is a security that pays interest over terms ranging from two to 10 years.
treasury note
involves gathering and analyzing information about markets, customers, industry trends, new technology, and competing businesses.
Marketing-information management (MIM)
What a country BRINGS IN from another country
Imports
The amount of an asset or resource that exceeds the portion that is utilized
Surplus
What has 5 fingers but is not alive?
is a security that matures in a year or less.
treasury bill