Domestic bereavement
BRV1
Who do you reach out to FIRST for unblocking seats?
Team Lead/anyone with an SU sine
Liquid rule for TSA
3.4 ounces or smaller sized containers
How many hours is entry permitted prior to departure?
3 hours
How many MQD's do you need to be a Gold Medallion?
$10,000
For visitation of a terminally ill relative within the 50 states?
RX01
What is a bulkhead seat?
A seat on the aircraft with a wall or divider in front of it
Name one common reason why a customer is not selected for pre check?
Incorrect KTN, SFPD does not match exactly the full name and DOB on the application they submitted, SFPD and KTN provided by travel agency may not match the application they submitted, KTN may be missing, OR they simply were not selected.
What must you be/have to be eligible for a Club membership?
Individuals must have a Diamond, Platinum, Gold, or Silver Medallion Status for Club membership
How many MQD's do you need to be a Diamond Medallion?
$28,000
Military member
MIL
How much is the fee for same- day standby?
$0 but must have confirmed ticket already purchased
DOUBLE JEOPARDY: What is Global Entry, Nexus, and Sentri?
These programs offer expedited CUSTOMS CLEARANCE upon arrival in the US and includes TSA precheck.
How much does it cost for all card members guests?
$50
Besides Delta flights, how else can you earn MQD's?
Hotels, car rentals, Delta Vacations, and using the Delta AMEX SM credit card
DOUBLE JEOPARDY: International bereavement
PE005
How much is the fee for same-day confirmed for non-medallion members?
$75
How do you direct a passenger who was NOT selected for pre check?
Advise the passenger that TSA has limited TSA pre-check; direct questions to TSA customer service OR you can advise them to submit an online form located on TSA's website.
What would prevent an eligible card member from getting into the Sky Club?
Basic Economy fare ("Light" tickets issued by Delta partner)
DOUBLE JEOPARDY: Name 3 of the 7 factors that determine the hierarchy of a complimentary upgrade
Medallion Status, Cabin purchased, Million Miler status, Delta SM Reserve card members, Delta Corporate travelers, MQD's in the current calendar year, and date and time of upgrade request
DOUBLE JEOPARDY: LN9T and LN9R are special fare codes for the Healthcare Patient Program. Name 1 of the 2 healthcare companies that we provide a discount code for.
MAYO CLINIC DISCOUNT CODE
ST. JUDE DISCOUNT CODE
DOUBLE JEOPARDY:What medallion members get same-day confirmed fee waived?
Gold, Platinum, and Diamond (excluding BE tickets)
DOUBLE JEOPARDY: What does TSA pre-check enrollment require?
Enrollment requires the completion of an online application, a background check, an in-person visit to an enrollment center, and a fee.
DOUBLE JEOPARDY: This credit card is available by invitation ONLY and provides unlimited access to the Delta Sky Club when flying on a same-day Delta-marketed or Delta-operated flight. This is NOT a Delta Skymiles Co-brand card product.
American Express Centurion Card
DOUBLE JEOPARDY: The 2025 Medallion Year opens on _____ 2025, and closes on Jan. 31, 2026.
Feb. 1