Menu vocabulary
Name three dishes that you can find on a menu.
Example:
- Steak
- French Fries
- Meat balls with spaghetti.
What types of rooms can you book in a hotel?
A twin room, a double room, a suite room, or a single room.
When you first arrive at the hotel, you need to go to the __________ desk to get your room key and register your stay.
front desk
Create a sentence using the following word: BAR
Example:
Do you have a bar at the hotel?
Choose the correct option:
Situation: Your room doesn’t have enough pillows for a comfortable night’s sleep.
Request: "Hello, can I get an __________ sent to my room, please?"
EXTRA PILLOW / ROOM SERVICE / MAID
Situation: Your room doesn’t have enough pillows for a comfortable night’s sleep.
Request: "Hello, can I get an extra pillow sent to my room, please?"
Name 3 ways to pay the bill/check.
By cash, card and QR code.
What information do you need to check-in a guest?
You need his/her name, ID, and credit card.
The __________ helped us carry our luggage to our room and gave us some tips about the hotel.
bellboy
Create a sentence using the following word: DOUBLE ROOM
Did you book a double room?
Situation: You want to leave your room later than the standard check-out time.
Request: "Is it possible to get a __________ at 2 PM instead of the usual time?"
EARLY CHECK-IN / LATE CHECK-OUT / TAXI
Situation: You want to leave your room later than the standard check-out time.
Request: "Is it possible to get a late check-out at 2 PM instead of the usual time?"
Complete the dialogue:
A:_________________________.
B: Yes, I’ll have an omelet, please.
A: Anything to drink?
B: A bottle of still water, please.
A: Can I take your order, please? / What would you like to order?
B: Yes, I’ll have an omelet, please.
A: Anything to drink?
B: A bottle of still water, please.
What facilities can a hotel room have?
A mini bar, a safe-deposit box, a crib, etc.
For our anniversary, we booked a luxurious __________ that has a living room and a kitchenette.
suite
Create a sentence using the following word: WEELCHAIR.
Example:
I will need a wheelchair because I have a leg impairment.
Choose the correct option:
Situation: You are celebrating a special occasion and would like a more luxurious room.
Request: "Is there a possibility to get a __________ for our stay?"
RESTAURANT / ROOM UPGRADE / FRONT DESK
Situation: You are celebrating a special occasion and would like a more luxurious room.
Request: "Is there a possibility to get a room upgrade for our stay?"
Complete the dialogue:
Waitress: Hello. How are you doing this afternoon?
Customer: Fine, thank you. Can I see a menu, please?
Waitress: Certainly, here you are.
Customer: Thank you. What's today's special?
Waitress: _____________________.
Customer: That sounds good. I'll have that.
Waitress: Would you like something to drink?
Customer: Yes, I'd like a Coke.
Waitress: Hi. How are you doing this afternoon?
Customer (you): Fine, thank you. Can I see a menu, please?
Waitress: Certainly, here you are.
Customer: Thank you. What's today's special?
Waitress: Grilled tuna and cheese on rye.
Customer: That sounds good. I'll have that.
Waitress: Would you like something to drink?
Customer: Yes, I'd like a Coke.
A waiter, a receptionist, a maid, a bellboy, and a valet.
You can call __________ if you want to order food or drinks delivered to your room.
room service
Create a sentence using the following word: ANNIVERSARY
Example:
Can I have a room prepared for our anniversary?
Choose the correct option:
Situation: You want to have some drinks and snacks in your room but there are none available.
Request: "Could you please restock the __________ in my room?"
PILLOW / MINI BAR / BAR
Situation: You want to have some drinks and snacks in your room but there are none available.
Request: "Could you please restock the mini bar in my room?"
Create a short dialogue between a waiter and a costumer ordering dessert.
Example
Waiter: Would you like to have something for dessert?
Costumer: Yes, I would like a lemon pie, please.
Waiter: Perfect, I will bring it to you in just a moment.
Create a short dialogue between a guest and the receptionist, in the context of checking-in.
Example:
Receptionist: Good morning. Welcome to Palace Hotel, how can I help you?
Guest: Hello. I have a reservation. My name is Michael.
Receptionist: How do you spell it?
Guest: M - I - C - H - A - E - L
The hotel offers many __________, including a swimming pool, a fitness center, and a spa.
amenities/facilities
Create a sentence using the following word: BILL/CHECK
Example:
Can I have the bill/check, please?
Choose the correct option:
Situation: You have an early flight tomorrow morning.
You: "Hi, this is room 204. Can I make a request for a ______ tomorrow at 5 a.m.?"
DOUBLE ROOM / BLANKET / TAXI
Situation: You have an early flight tomorrow morning.
You: "Hi, this is room 204. Can I make a request for a taxi tomorrow at 5 a.m.?"