How many office locations does Strides Toronto have?
5
On cutover day, which office site did Humaira work at?
Middlefield
This person was assigned the role of Training Coordinator
Varsha
On what date was the project kickoff held?
June 7, 2023
Who is the Softchoice Account Manager?
Faisal Abdul-Majid
How many user profiles were enabled as part of the project?
385
How did Humaira travel to the Milner office on cutover day?
Who manages the servers and networks for Strides Toronto?
George Perolli
When was the Design Document approved?
March 28, 2024
April 2024
MHTO
What is Humaira's favourite food?
Only Humaira knows
This person joined the project in February 2024
Shulin
When did the project cutover to production?
June 22, 2024
Who hosted Training and created the FAQ and Quick Reference Guides?
Marlowe Woo
What are the model numbers of the Cisco hard phones installed?
8861 and 7821
How many email messages does Humaira receive in one day?
300-500
This person tested all the phones at the Markham location.
Magan
On what date did Train-the-Trainer training take place?
June 12, 2024
What is Ratheesh's official job title?
Systems Engineer
What is the full name of the "last" user who was added on June 21, 2024?
Nathan Walters
Which US state will Humaira be visiting in July?
Missouri
This person joined joined the UAT Acceptance / GO LIVE "go/no-go" meeting and gave the GO for the Help Ahead call centre?
Jonathan Golden
On which date did UAT testing end?
June 20, 2024
What is the name of the Softchoice Journey Architect
OJ Bansal