Appointments and Scheduling
Billing and Invoices
Dashboards
Medical Records
General
100

This icon on the sidebar that allows you to navigate to the scheduler.



What is the Appointments icon?

100

This type of invoice can be created if a patient is not present for a visit/not receiving medical services or treatments.

What is a Quick invoice?

100

This page allows you to view the statuses (checked in, in progress, ready to go, etc…) of appointments for an entire week.

What is the Status dashboard?

100

This indicates that an entered vital is outside of the normal range.

What is highlighted yellow?

100

This feature allows you to edit a locked medical record (if within the allowed period of time designated at the Group level)

What is “Reopen medical record”?

200

From the appointments page, you can click this to begin filling out a medical record.

What is “Start SOAP”?

200

When a patient is present for a visit, all items added in this section are automatically added to the invoice.

What is the Treatments and Services section?

200

This is where you go to complete the end of day report.

What is the Clinic billing dashboard?

200

If an Item or service is declined in the EMR, it will still appear on the invoice as this.

What is Recommended?

200

This page shows all messages from conversations assigned to the user.

What is My inbox?

300

Here a user can add a follow-up appointment in the EMR.

What is the Follow up section.

300

When an invoice holds this status, I can no longer edit treatments and services, Rx, or home delivery.

What is a Finalized invoice?

300

All lab results (integrated and manual) are visible here.

What is the Labs dashboard?

300

In a SOAP, under the objective section, this button will automatically notate that all body system findings were within normal limits.

What is “Mark all normal” button?

300

This allows me to log out to the PIN screen without fully signing out of my SSO.

What is “Lock session” (or F12 key).

400

These can be used to toggle on and off different views of the calendar.

What are Filters?

400

These are the 2 pages that allow me to see client billing information.

What is the Client billing page and the Clinic billing dashboard?

400

Doctors and technicians can view a list of open EMR’s here.

What is the Dashboard?

400

I can select this in a SOAP note, under the Objectives section, to visually document assessment findings.

What is a Body map?

400

Connects you with Vetcove associates for home delivery questions.

What is Chat with support?

500

This scheduler filter allows you to view only the resources that are scheduled to work on the day you are viewing.

What is “Show only resources working”?

500

An invoice should be marked as this when a client calls in an item for pick up but has not yet arrived or paid for it.

What is Ready for pickup?

500

Here I can see an overview of all medical records for a clinic. (Such as patient/client information, finalized/locked status, invoice total, etc...)

What is the Medical records dashboard?

500

These are the building blocks for discharge templates.

What are Discharge sections?

500

In a patient's record, this is where I can see all the patient's history in chronological order. 

What is Overview?

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