Epic Activities
The account activity to add a note.
What is Add Note [196]?
This action should always be the first action applied to ANA accounts.
What is 902-Root Cause?
The name of the link to access your email.
What is ElevatePFS email?
Abbreviation for patient responsibility.
What is PR?
To locate the Job Aides, once you are on the Revenue Cycle page you click this link.
What is Patient Financial Services?
The account activity used to request med rec
What is Medical Records Requested [713]?
The Action Code used for rebilling via Epic.
What is 161- Primary Claim Electronic Billing?
You can check the number of accounts worked with this link.
What is Productivity?
True or False
"Address/phone # listed is correct" is appropriate to document.
False
The address/ phone # should be typed out every time.
Per the Job Aide "Epic Resolute CHS HB: Post Adjustment" Associates can post adjustments up to this amount.
What is $2500.00?
The adjustment code for Primary paid more than secondary would allow.
What is 7616?
Coding requests are actioned with this Action Code.
What is 230-CAU Review-Appeal Review?
I forgot my Epic password, but I can find it here.
What is PassPro2?
When following up with secondary, this must be documented.
What are Primary processing details?
(Primary payer name, what they paid, and what they left for PR)
Per the Job Aide "Epic Resolute CHS HB: View Claim Image" you have to click this tab in Epic to view the claim image.
What is Liability Bucket?
This type of activity is used to apply activities to a specific bucket.
What is Bucket Activity?
________ days are used for Tickle follow-up dates.
What is Calendar?
The pathway to our Christus Insurance Follow Up Manual
What is Team Sites, Angela Massey, Christus, Christus Health Insurance FollowUp Manual?
There's NCOF, this needs to be verified and documented in your notes.
What are Patient Eligibility, Timely Filing deadline, Claims Address/Payer ID
All of the Epic job aides are located under this Category (Not Subcategory)
What is Converge?
This Bucket Activity is used when you need to remove an insurance.
What is Undo Billing [919]?
The status will change to this when you apply the 317 Action Code for Attachments.
What is CLER?
The pathway to the Claim Status Chart.
What is Training documents, Staff Documents, Claim Status Chart- Revised 08.2019
When requesting/posting adjustments, these two things must be documented.
What are the amount and the adjustment code?
Per the Job Aide "Epic Resolute CHS HB: Bucket Status" this type of status requires follow-up.
What is outstanding?