Customer Information
Form that lets you view summaries of customer, premise, service and account history by using customer/premise numbers.
What is USIMULT?
What is UCIPREM?
OFFL
What is Off final?
Two parts of billing process
What are Charge calculation and Bill print?
Form helps to identify codes when you only know partial information, such as customer's name or their address.
What is USILOCA?
Each service has a unique code. Service code 200
What is water?
LKWO
Emergency order-Water leak outside
Obtained 5-7 days before the billing process begins
What is Meter Reading?
In USIMULT, on the left side of the screen, the cursor displays in this selected field.
What is View Block?
Account relationships are created from this form
What is UCAMVIN?
SWNS
See Why No Service. Water only
When an account is inactive and has an outstanding balance that is 90 days old, it becomes
What is a bad debt account?
View Block, screen 3.
What is UAIBDBT, bad debt?
Form used to create all other service orders besides UCAMVIN.
What is UCASOGN?
RDMT
Read Meter
Customer has gas and water service, but needs to make a payment to water only. The customer needs to request
What is reserved payment?
What is to query billing history, consumption history and open item charges?
What are Open, Closed and Cancelled?
HIBI
High Bill Check
The monthly amount is determined based on the previous 12 months of gas consumption
What is budget?