ERE
How many days do we provide before cancelling a wire if we are unable to make contact with the client
3 business days
What type of changes require a callout
Password
Phone
what is the phone number for loss prevention
877-908-9207
What country are the 2024 Olympics being held in?
France
Who is our go-to person for any plant related questions
Daisy
over 10,000,000
Can ML be sent to 3rd parties
NO
If you reach out to an IA, and they do not answer, what callback number do you provide them in the voicemail
800-356-6043
Chuckie Finster is a character from what tv show
Rugrats
Who has said that they enjoy rollerblading
Adam
What type of wire does the high dollar rule not apply
AS wires
If you are working the ML que, at what time are you expected to have your number cleared
4pm est
What are 3 questions from the list B verification questions
acct value
recent acct transactions
position
web login
linked financial
duplicate statement recipient
Who holds the record for the best selling album of all time
Michael Jackson-Thriller
Who has a knife collection
Rita
For FRA what WINTERTZ is 480
China
Pacific
If an account has L restriction who can you email or what number can you call to request a temporary lift
SPS Omnibus
800-654-2593
If a client does not know their password, what direction do we have to provide them
Go to the nearest branch location with valid id
What is the highest grossing film of all time
Avatar
Gabi
What high risk ISP is highly suspect unless the client is in Africa
MTN Nigeria
If associate’s User ID is “SIPT”, and funds are insufficient what team do you email
Trust operations or Trust Custody Services team
what does the EDGE acronym stand for
ENGAGE
DISCOVER
GAIN AGREEMENT
ENHANCE
Who won Super Bowl 52 in 2017
PHILADELPHIA EAGLES
GO BIRDS!
Maria