Choice
What is the standard conversion rate for Foundation - Diamond?
Foundation - Plat 2:1 ; Diamond - 3:1
True or False: owner cannot tour with a COLST code of Enhanced Installment Plan
false; owner is eligible to travel/cancel and any reservations, and they are also able to tour
How many qualifying open loans can an owner wrap into one contract?
10 current BXG loans
How can authorized users tour?
They cannot tour in house, but they can tour front line
True or False: an owner is eligible to tour if they have listed their ownership for sale
true; they can still tour
What ownership type does an owner need to have to have Choice?
All owners with active TP memberships
What does "next earn" mean on a profile?
anniversary date
Can we use white out on a credit report?
No, any error on the credit application requires one straight line through it with the owner's initials
What would qualify a tour as a safehouse?
If marketing booked the tour prior to the owner purchasing at a different site within the past 30 days
Fill in the blank: Owners can borrow points (blank or blank) in advance of their next earn date
one year or less
What is the administration fee for converting BG points to Choice points for phone and online?
$99 for both
What are two inventories that will not be found in BG web equity quote and will not show on the profile?
parkside, south mountain, soundings, trillium, manhattan club, breakers
When is a same name affidavit used?
Same Name Affidavit (SNA) is required if there is no reasonable connection on the customer’s name variances between the photo ID, credit report, owner profile and/or signature
What is the spousal requirement from DOP?
Married & cohabitating couples must tour together; cohabs traveling alone, and sole owners or owners on ALL contracts without their spouse are allowed to tour alone if all other requirements are met.
What do you need to do if Jenn is listed as TO on PP?
write "do not pay" next to her name on PP; TO will be blank in TSW; put note in system that says DOS is TO but does not qualify for personal compensation
Define the conversion bonus and give the range of bonus rate.
Owners who convert their points 8 months or more from their expiration date with receive an early-bird bonus of between 2x-5x the original conversion value.
What is the number that is specific to each ownership?
arvact
Can somebody who has a sampler purchase a 2nd sampler?
no
True or False: the market source IHGO is an eligible market source
false
What would be the MF (including base fee) for 120,000 biennial points?
5910 +373 = 6283
What is the conversion limit?
none
True or false: the MF listed on the profile includes the base fee and the club dues
false; it only includes the base fee
What is the procedure for a 90 day fraud alert?
If a phone number is listed, the QAS should call the number listed on the credit report and verify it is the customer present. If it is the home number, it may be verified by an answering machine or by Concierge, the Purchase Proposal, confirmation letter or online with whitepages.com or 411.com. The QAS must sign the credit report and state how they verified the information. A government issued photo id bearing the same name and address as the credit report may also be used to verify identity.
What is credit worthiness?
At least one (1) member of the touring party must be credit worthy
• As a rule, Owner and Sampler/BGA+ guests will NOT be credit prequalified through Experian prior to time of tour; however, if they toured within the past twelve (12) months and the tour disposition was NQP and they wish to attend a Review, they may elect to complete the Experian Prequal Form to determine if they are now credit qualified; as long as they pre-qualify at 575+, they would be booked as normal as a qualified tour
How many resorts are in south carolina?
8 : king 583, lodge alley inn, players club, carolina grand, harbour lights, horizons, seaglass, short crest