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What is the best practice to post offers on Slack?
Lane, Link, @Owner, Rate, ETA, SCAC
How many miles are solo/single PO drivers limited to?
500 miles
What is the SL for IB loads?
120 min
How do we judge SL?
By the Age on WIMS
What is SL on SWA loads?
120 min
Should you be looking for loads to send to carriers under snoozed? Why?
No, snoozed loads are there waiting for reschedule, rebuild or if it’s an ITR, waiting for the trailer to start rolling. If you have a question about a load in snoozed, reach out to the owner.
What is the time frame when waiting for owner approval of load offers in Slack?
2 minutes
How can you track an Amazon trailer?
Search AAP
What is the max rate on IB loads?
Max rate is set based on quarterly guard rails. For Q3, 38.7% is the max.
What information do we give to the recovery carrier for an ITR?
Trailer #, Location, Tag #, Driver name, Driver ## -- Cannot post in FMC notes - only send via Chime or give info over the phone
What are the SCS leadership principles?
What is the pendo list, where is it found and what is it utilized for?
Pendo list is a weekly updated list of available carriers pinned in the main SCS Slack. Used for email blasts.
Scenario: Shipper Account: OBManaged, Arrival time: 10:00 Accept now rate: $756.83 When bidding in Slack, which offer would win? $1k 14:00 or $1200 10:30
$1200 10:30 wins the bid because OBManaged loads are customer facing. Need to source with the earliest possible eta.
When submitting an offer for bidding in Slack, how much lower should your offer be than the current offer?
Offers should be at least $50 lower. $100 is preferred.
What is the best practice if you can’t reach the driver or carrier to confirm the ITR is needed?
Snooze ITR with trailer # in this task and monitor for movement.
On WIMS: What Skills need to be selected for day to day operations?
Where do you check the DOT number?
In the Accounts tab
What ATSLTLNationalInbound load does SCS not source?
Container loads going to or picking up from rail yards.
True or False: OB loads have the highest priority on our board?
True! OB loads are customer facing. Think of if your packages were sitting on that trailer waiting to roll.
Commercial Carrier Adhoc Request – What do you do with this?
Assign to yourself and click continue
What is the SCS Mission Statement?
To book the right truck for the right shipment at the right time for the best rate possible!
What Connect status are SCS associates required to stay in unless otherwise instructed?
Available
What is the last pickup time SWA loads?
17:00 local time
What is the difference between Preload/Drop and Live/Live?
If ITR is from a Tow yard, what must be confirmed before it can be sourced?
Need to confirm that the tow bill has been paid and the hours of operation.