What is PPE?
Where can I find Parkland’s Code of Ethics?
Intranet
What are Parkland’s Guiding Principles?
I CARE: Integrity, compassion and collaboration, accountability, respect, equity
How do you operate a fire extinguisher?
-P – A – S – S • Pull the pin on the fire extinguisher. • Aim the nozzle of the fire extinguisher at the base of the fire • Squeeze the fire extinguisher handle to release the extinguishing agent. • Sweep the nozzle side-to-side until the fire is extinguished
Can employees have food/beverages in patient care areas?
No. Food/beverages must be kept in staff lounges. Drinks with lids may be allowed
Where are Parkland policies regarding infection prevention located?
Policy Manger
Who must follow the Code?
Everyone
What is Parkland’s mission?
Advanced Wellness, Relieve Suffering, Develop and Educate
What do you do in case of a fire?
-R – A – C – E • Rescue anyone from an area of immediate danger where there is smoke or fire. • Alert staff/patients in immediate area, call 911 from a hospital telephone and activate the nearest pull station. • Confine: Close all doors in the area to help isolate the hazard to a smaller area. • Evacuate/Extinguish: Use a fire extinguisher on a small fire if you feel comfortable doing so, or evacuate
How do you obtain interpretation services?
When a patient is seen in our system, the first area of contact will identify language needs or communication barriers and document the patient’s preferred language in the electronic health record (EHR). If necessary, staff will use language identification charts or posters to determine the patient’s primary language
Who is responsible for making sure our facilities are clean?
Everyone
What is one way you can report potential ethical violation?
-Contact the departmental leadership. If there is no resolution in your chain of command or you need additional support, you can:
-Contact your Talent Management Business Partner.
-Contact the Compliance and Ethics Department.
-Contact the Parkland Integrity Line.
What is Parkland’s vision?
We will advance Health Equity through excellence as a Public Health System
What is the hazardous spill response?
Confine the spill location by closing all doors and isolating the area. • Report spill by calling 911 • Secure spill by blocking off entrances and prevent people from entering. • Cleanup. Department-level staff is responsible for cleaning up minor spills that occur in their area.
How would you report a medical emergency or Code Blue on Parkland property?
Dial 911 from a Parkland phone and clearly state what activity the individual is experiencing along with your location (floor, unit, wayfinding number). The Call Center operator will deploy the appropriate response team.
- Away from the hospital, the 911 call goes to the city 911 services and not to our call center operator.
How long can nails be for individuals that fall under the fingernail portion of the hand hygiene policy?
Fingernails should not be visible past the tip of fingers when hands are viewed facing upwards
What is the purpose of the Safety Center?
Reporting platform for safety events including near misses.
Examples include:
Workplace violence
Abuse/Suspected Abuse
Behavior concerns
Suicidal ideation/behavioral health events
Professional conduct
Documentation errors
What is HRO?
High Reliability Organization
What is the nearest fire alarm and fire extinguisher in your area?
Be able to show the location on your unit and your evacuation route.
What is a Safety Data Sheet (SDS)?
It contains information on chemicals/hazardous materials used in the area. Hazsoft SDS search link is located on the intranet home page under the Regulatory tab. If there is an exposure, report to your manager and Occupational Health for treatment and follow-up.
What are the 5 moments for hand hygiene?
Before touching a patient, before clean/septic procedure, after body fluid exposure risk, after touching a patient, after touching patient surroundings
What is a conflict of interest? How do you avoid conflicts of interest?
A conflict of interest (COI) occurs when non-Parkland responsibilities or outside loyalties affect (or appear to affect) your ability to carry out Parkland responsibilities independently and objectively.
A conflict of interest might look like:
-Disclose to the Compliance and Ethics Department any outside interest, activity or relationship that could appear to affect your professional judgment
Name one of the priorities in Parkland’s strategic plan?
Healthy equity, quality and patient safety, staff and provider engagement, teaching/research and innovation, integrated healthcare model, digital health solutions, taxpayer investment
What do you do if you notice unsafe conditions?
If there is immediate danger to others, protect them from harm and notify the Engineering Department. If it is something that is not an immediate danger, but needs to be fixed, submit a work order through Parkland Intranet > Self-Service Portal > and place a request to the appropriate department or call 469-419-1000 (ext. 71000) from a Parkland telephone.
How do you report an emergency situation at Parkland?
1. Know your location: Room number, wayfinding number, room name 2. Call 911 from any Parkland phone 3. Clearly state your location, ex: “This is Jane Doe, reporting smoke/code blue/missing patient/etc. at wayfinding # 09-400.02, 9 Observation Unit” 4. Listen and answer the dispatcher’s questions