General Topics
Questionable Credits
-E freeze
External Leads
questionable credit locators
100

TC 971 AC 134 is an indicator for this refund hold

-R freeze with RIVO

100

TP claimed this credit to cover the cost of gas for their ride share job

Fuel Tax Credit

100

Advise the taxpayer to allow this timeframe for a letter to be issued.

What is 180 days from the date of the call?

100

This is specifically what we do not do when the taxpayer states the financial institution returned the refund to the IRS 

What is a refund trace?

100

This CRN refers to the fuel tax credit

what is CRN 450

200

This is the method of repeating back the taxpayer's inquiry to confirm understanding.

What is paraphrasing? 

200

CC TXMODA shows these two credits CRN 299 and CRN 271

What is Covid Sick and Family Leave Credits?

200

Advise the taxpayer they can search on IRS.gov under Tax Fraud for more information about what two topics?

What are potential social media schemes and tax scams?

200

This is the most common open control base activity field 

What is BKLD

200

CRN 299 and CRN 271 refer to these credits

What are the sick and family leave credits

300

The taxpayer MUST include this item on a check notation ABOVE ALL OTHER REQURIEMENTS

What is the primary ssn?

300

TP overstated this credit on a W-2G

What is withholding

300

We issued this notice advising, "If you don't immediately correct your return, we'll assess a $5,000 penalty against you."

What is the 3176C letter?

300

What freeze code indicates an External Lead case?

What is a trick question??

300

Withholding is this transaction code

what is TC 806

400

This type of adjustment made by the IRS as a result of a taxpayer mathematical or clerical error.

What is a math error?

400

Taxpayer invented a personal chef to claim credits for this schedule.

What is Schedule H (Form 1040), Household Employment Taxes?

400

Resolve a -E freeze in one of the following ways:

What is 

  1. You cannot resolve it.
  2. Research IDRS to determine the reason for the TC 810 on the account.
400

Timeframes aside, what do we tell the TP about their return and refund?

What is they are under review ?

400

IRC 1341 is claimed on this schedule

what is schedule three

500

This type of refund is a result of a misapplied payment

What is an Erroneous Refund?

500

This deduction to reflect a change in income from a previous year, without having to refile that year's taxes

IRC 1341 (Claim of Right) credits

500

After sending the 4442, this timeframe is advised to the taxpayer to allow for a response

What is 90 days?

500

Responding to Taxpayer Inquiries is the well-chosen title to what IRM?

What is IRM 25.25.8.7

500

taxpayers use this form to claim the fuel tax credit

What is Form 4136

M
e
n
u