AMI UPGRADED
The cost of an Opt-Out meter
What is $26 monthly fee
Recommended thermostat setting
What is 78 degrees
$34 + Tax
What is regular (Next day) reconnect fee
0700 - 1100
1000 - 1400
What are the summer hour timeframes for upgrade
A/C filters should be changed out how often
What is every 30 days
$51 + Tax
What is Premium (Same Day) reconnect fee
No Same-day appointments,
Do not schedule appointments; *Five (5) business days prior to the read date *On the read date. *Two (2) business days after the read date.
Determine hours of operation for scheduling times:
What are AMI upgrade appointment guidelines
Largest appliance that pulls consumption during high bill season
What is the AC/HVAC unit
Entire past due balance...
What is the amount that needs to be paid to get reconnected when CNP'd
Things to include when sending ToDo for smart meter opt-out
What is account number, service address, reason, and best contact number.
This tool shows monthly, weekly, daily, and hourly breakdown of customer's usage
What is the IDG (Interval Data Graph)
Summer 2:00pm
Winter 3:00pm
What is cutoff for no Supervisor approval for same day reconnect
1. Locate FA: S-AMIUPG 2. Update Date/Instructions on FA (template): APPT X (Date); WK (Time frame); OTHER INSTRUCTIONS 3. Add Appointment to FA 4. Verify Appointment. 5. Do NOT email TEP Metering dept. **Only email if TEP metering dept if a scheduling/appointment issue exists in CC&B**
What are the steps when setting AMI meter upgrade appointment
Customer can get this info on ________ by going online or requesting it by mail
What are energy savings tips