Required Documents
What are the required documents for a payments case in Pennsylvania
Fact Sheet, Registration, Finance Contract, Buyers Order, Payoff, Pay History, MV1, Repair history
What are the states we DO NOT reimburse sales tax in our financial calculations
IL, NY, and VT
What is the IRS mileage rate for 2022
January - June $0.585 cents
July -December $0.625 cents
What is Perma Plate
The PermaPlate Paintguard is a formula that bonds with and seals the paint surface of your vehicle, protecting your investment from environmental elements - AKA Paint Protection
Bonus High Five- Where did I find this information
What is the lemon law refund for NE
Refund consists of: (1) Full purchase price of the vehicle; and (2) All sales taxes, license fees and registration fees, and any similar government charges; (3) Less a reasonable allowance for the consumer's use of the vehicle. Guidance from the Nebraska Department of Motor Vehicles indicates that the Department of Revenue will not refund taxes or fees to consumers.
What are the required documents for a Lease in Pennsylvania
Fact Sheet, Registration, Lease Contract, Payoff, Pay History, and Repair History
How do the states who are not reimbursed sales taxes through Sedgwick recover their sales taxes
We provide the form in the surrender package that is taken to the dealership to submit it to the state. The dealership may refund them the taxes then or may wait until they get the refund before refunding the customer. VT is odd case by case basis but Robert has some information on it.
What is the mileage calculation for NH on a lease
1st Repair x (Rent+Deposit+Trade)/ 100,000
Bonus Air High Five....where do you find "rent" on a lease contract?
What is VIN Etch
VIN Etching is the process of permanently etching the vehicle's 17 digit Vehicle Identification Number (VIN) on each piece of window glass on the vehicle.
Guess where I found this
What is the difference between a payments calculation VS a purchase price + finance charge calculation
Nothing really. Just how its its input in our system but they are both mathematically the same. The refund finance charges what makes them basically the same thing.
What are the required docs for a Lease in TX
Fact Sheet, Registration, Lease Contract, Payoff, Pay History, and Repair History
What states are classified as NONE and should NOT have SALES taxes on the contract
AK, DE, MT, NH, OR - They may still get billed local taxes AKA "Ad Valorem", "Property Tax", "Local Tax"
Sales tax and local/property/ad valorem are not the same
What does "Lessor Of" Mean in the Pennsylvania Mileage Calculation
It means you would use the lowest or lessor answer between
1.) $0.10 x first repair
VS
2.) 10% of purchase price
What is ceramic coating on a car
Ceramic coatings provide high levels of shine and gloss, which gives your car a deep color appearance that makes it look - Basically paint protection
Guess Where I Found this
What type of worksheet would you use for MN
Purchase price. Purchase price calculation differs from payments and purchase price + finance charges because they are NOT refunded for finance charges
What are the required docs for a payments case in TX
Fact Sheet, Registration, Contract, Payoff, Pay History, Original Tax receipt, and Repair History
What would you do for AR case if you saw they did NOT have sales tax on their contract
You would ask them for their ORIGINAL tax receipt so you can reimburse it. This is true for all states that should get reimbursed taxes but do not show on the contract. Same is true with the ORIGINAL registration. If the ORIGINAL registration is NOT on the contract you would need the ORIGINAL registration receipt to reimburse it.
What does 1/3 IRS mileage rate mean AND what is 1/3 IRS Mileage rate for 2024
1/3 means divide by 3
2024- $0.67/3 = $0.2233
What is the Lemon Law in CA regarding options
Refund of an owned vehicle consists of: (1) Purchase price. The actual price paid for the vehicle, including any charges for transportation and MANUFACTURER-installed options, but NOT including charges for NON-manufacturer items installed by a dealer or the consumer;
What does the MSRP of the replacement vehicle must not exceed 105% of the MSRP of the motor vehicle to be replaced mean and how would you calculate it
It means the replacement vehicle MSRP can only be 5% more than the original vehicle. Anything over that the customer is responsible to pay for.
EX Original MSRP $1,000.00
NEW MSRP is $1,000.00 x .05 = $1,050.00
What are the required docs for a payments case in NY
Fact Sheet, Registration, Contract, Payoff, Pay History, Repair History, Title FRONT AND BACK
If someone was billed property or local taxes on their registration renewal or tax receipt renewal how would they get reimbursed
Why do we divide by 120,000 in mileage calculations
That is the states determined life expectancy of the vehicle -
Bonus Air High Five - Where did I find this information
How would a customer recover prorated amounts for options such as GAP, Service Contract, or Maintenance Contract
They would call the provider and cancel or ask the dealership to cancel. They should have an addendum (a piece of paper with their contract) that has an 800# and to cancel....or they can ...you guessed it GOOGLE the company name/product and see how to cancel it...or you can do this for them for excellent customer service
How do you convert a percent to a decimal and what is the order of operations in a math equation
1.) Move the decimal 2 spots to the left; 16.25% APR = 0.1625
2.) Please Excuse My Dear Aunt Sally
Parenthesis, Exponents, Multiplication, Division, Addition, and Subtraction