Complete "Food safety is the responsibility of ______who come into contact with food.
all
There is a direct link between
Employee Behaviours and Company Goals
According to Frank Yiannas "Food Safety Culture" =
Behaviour
List 2 Food safety strategies.
•Protect the public
•Build a loyal clientele
•Develop employee trust, loyalty and buy-in
How can we do our part?
•Work together
•Monitor all points in the “Flow of Food”
•Think beyond temperatures and procedures
What is culture?
• Community
• Understanding
• Leadership
• Training
• Uncompromising
• Reassurance & Respect
• Example
Employees and management work together with shared purpose of:
•Goals
•Tasks
•Responsibilities
Culture development is a “top down” process:
Owner/Operator VISION - Management Team - Employees
How can trust be broken easily?
•Say one thing; do another
•Talk but don’t listen
•Lie, cover up, falsify
What are the three levels of government in Canada?
- Federal
- Provincial/ Territorial
- Municipal
Food supply is governed by ________ agencies, departments and their partners
federal
Food Handler Legislation is a _________ responsibility
Provincial
_________may have their own requirements for food operators if no provincial legislation exists
Municipal
Public Health Inspectors (also called Environmental Health Officers) are an important partner for____________________
foodservice and food retail providers
What are Your Health Inspectors responsible for?
•Responsible for enforcing Public Health laws
•Inspects food premises to ensure compliance with the regulation and food areas meet standards
•Provides advice on proper food safety practices
When can Inspections occur?
•Can be at any reasonable time
•Are not scheduled
•Food can be sent for tests or destroyed if unsafe
•Can lead to court orders, fines and even permanent closures.
List 3 things we should do During the Inspection?
•Co-operate
•Be positive, professional and honest
•Ask questions for clarification
•Provide records or food samples
•Relay all information to your manager
List 3 things we should do to handle Customer Complaints.
•Inform manager immediately.
•Take down information.
•Take all complaints seriously.
•Involve the Public Health Inspector.
Name the Types of Food Contamination
1. Chemical Contamination
2. Physical Contamination
3. Biological Contamination
1. What is a foodborne illness?
It is an Illness caused by eating contaminated food.
List 3 examples of Chemical Contamination
•Pesticides
•Food additives
•Preservatives
•Cleaning supplies
•Toxic metals that leach through old cookware and equipment
List 3 examples of Physical Contamination
• Dirt
• Broken glass
• Crockery
• Other objects – that accidentally get into the food (hair, nails, staples, jewelry)
List 2 examples of Biological Contamination
•Contamination by microorganisms (pathogens) that can cause foodborne illness
•Can affect large numbers of people
•Caused by microorganisms such as:
¨ Bacteria ¨ Parasites/Protozoa
¨ Viruses ¨ Fungi
How to avoid Chemical Contamination?
•Proper storage and labeling
•Use cleaning products safely
•Use safe food containers for acidic foods
How to avoid Physical Contamination?
•Keep jewelry at home
•Note any deterioration in equipment, walls, etc.
•Cautiously open packages
•Wear hair nets