Community & Communication
Our primary mode of team communication is ___________, and the best way for Nanci to know that communication was received is by using the ___________ feature.
GroupMe; like/heart
Bulletin Boards are due by the ____ of each month, while Corridor Programs are due no later than the ______ of each month. Describe Corridor programs and their main purpose. The purpose of corridor programs is to ______________________________________________ . (some variation of answer will be accepted.)
5th ; 15th ; facilitate belonging amongst residents living in close proximity to one another.
To login into Jabber, you must use your _____________. The Jabber extension is ________________ which is also RD Nanci’s office number.
Everyone gets ____ duty swaps per semester for the following reasons...
3 Duty Swaps
Reasons: sickness, an academic obligation (exam, conference, presentation, SI session), club/team competition or travel, or a family emergency.
Our 2 main BGAs are ________ and ________ . Their break room is located on the __________ floor.
It is an ORL expectation that RAs meet individually with at least _______ of your residents within the first ______ days of the semester. Within our community, the number of 1:1s is communicated using our ______________________________.
75%; 30 ; 1:1 Tracking Spreadsheet.
Mailbox Assistance Days occur on _______ , _________, and _________ from ____________________. (time). On Sundays/Tuesdays, the ___________ RA on duty will be posted where? On Thursday, the __________ RA on duty will be posted where?
Sunday, Tuesday, and Thursdays from 9:00pm - 10:00pm
Primary will be posted at the table near the laundry
Secondary will be posted at the table near the laundry
What does the acronym PSOC stand for and what is their responsibility?What is the PSOC number?
Pro Staff on Call
Responsibility: the PSOC is on call 24/7 throughout the week to assist with resident needs/issues that arise and the number is 513-330-2005.
Staff may only elevate their privileges and enter a student’s room for the following situations...
Student lockout, A radio or tv is making excessive noise that is disrupting normal activity, wellness checks (health/safety of student is at imminent risk), room checks over breaks, checking a the condition of a vacant space
* At least 3 named
Our North Quad Assistant Director is _________________. The Director of ORL is ___________________.
Kandice Martin; Rob Abowitz
The following LLCs (4) and Varsity Teams (6) are housed in Hepburn Hall:
LLCs: LSAMP Scholars, HASS Scholars, STEMM Scholars, and Explore Miami
Sports: MBK, WBK, W Soccer, Field Hockey, Women's Tennis, FB
What are the systems we use to record/perform the following tasks... 1:1 Notes, Upgrade Access Privileges, Receive Duty Calls, Report Programming, Incident Reports
- 1:1 Notes --> SSC Campus Navigate
- Upgrade Access Privileges --> CBORD Mobile (Masterkey)
- Receive Duty Calls --> Cisco Jabber
- Report Programming --> PRL Program Reporting
- Incident Reports --> IR Dashboard/Maxient
To reach MUPD, call ____________. Anytime you deal with MUPD, it is pertinent to ask for ________________; the easiest way to do so is simply to ask for _______________.
513 - 529 -2222; the Officer’s contact information; their business card.
The ________ is used to make all purchases pertaining to Hepburn Hall Programming. Before using it,, I must inform the cashier that the following purchase is __________ and then put in the pin, which is _______. I must make sure to bring back an ___________________________ for reconciliation purposes. It should be attached to a _________________________ The P-Card limit for one single purchase is ____________.
P-Card; tax exempt; 1996; itemized receipt; Hepburn P-Card Form; $300.00
___________ Hall on the ____ Floor is where the Office of Residence Life Central Office is located. RAs can use the _________ to grab materials for Door Decs and Bulletin Boards.
RD Nanci goes to church on the following days: ________, __________, ________, ___________. In the event that you need immediate assistance, you should call the ______ at ______________ (phone #) or ____________ at ________________ (phone #).
Sunday, Tuesday, Wednesday, Friday
PSOC @ 513 - 330 - 2005 or MUPD @ 513 - 529 - 2222
In the RA Role, there are effective means of active and passive programming. Describe the difference between the two and provide 3 examples of each.
Descriptions may vary... active: direct interaction with participants, passive: participants engage at own pace
Active: workshops, socials, trainings, take-tos, weekly traditions
Passive: bulletin boards, newsletters, toilet talks, flier
Who is PFD and what types of services do they provide? For urgent cases (emergency maintenance), you should dial ________________.
For less urgent cases, there is a ___________________ tab on Miami’s website
Physical Facilities Dpt
Services: landscape care, building maintenance, custodial care, furniture repair, new electric needs, space renovation
Dial 513-529-6000; Submit A Service Request
What should a resident and RA relationship look like? What does an inappropriate relationship look like? Describe in full.
There should NEVER be a time where your relationship with your residents compromises your ability to do your job in an equitable way. If your relationship with a resident is clouding your ability to make sound judgment, this is a problem. Residents should respect you as an authority figure above anything else. Set boundaries early and maintain them. You cannot continue as an RA if you show favoritism and cannot make sound, equitable decisions.
Inappropriate relationship: talking about resident/issues with other residents, drinking with residents, allowing certain residents to get away with prohibited conduct/behavior...etc.
Residents get how many warnings for the following conduct violations before being forwarded to the Office of ___________________?
Noise? Trash? Candles?
Hom much is the fine for continuing to possess candles?
Community Standards
Noise/Trash (2); Candles (1)
$500.00
Name all Hepburn Staff (first, last), their floors, and their room numbers.
Nanci Jones, first floor, Rm. 128
Janiyah Brown, basement, Rm. 020 & Carlos Blair, basement, Rm. 041
Harry Vu, first floor, Rm. 111 & Lehua Hoops, first floor, Rm. 141
Sydney Kent, second floor, Rm. 211 & Ethan Paul , second floor, Rm. 245
Bee Johnson, third floor, Rm. 311 & Ronald Henkel, third floor, Rm. 345
Describe duty in its entirety. Think about the following questions….
What time does duty start?
What are duty teams and duty blocks? Who is primary and secondary?
What are your typical duties while on duty?
When are rounds and RA Office hours?
There are four teams in Hepburn; basement, 1st, 2nd, and 3rd floor teams. Your teammate is your floor partner. Each Team will have a week long duty block once a month. There will be a primary and secondary RA in duty. In the event that the primary RA on duty needs back up, you will consult your secondary first. Duty begins at 8:00pm and goes until 7:00am. At 8:00pm, Jabber should be activated so that you are in tune with any calls that come through. Rounds are performed at 8:00pm, 10:00pm, and 12:00pm from Sunday - Wednesday. An additional 2:00pm round is added on the weekends spanning from Thursday - Saturday. Typical duties include interacting with residents, reporting hall damages, updating duty boards, checking bathrooms/exterior doors for safety purposes, sorting and distributing mail, and taking down old fliers. Incident Reports should be filled out as needed. RA Office Hours are from 9-10 pm on Sunday-Wednesday, and 11 pm to 1 am on Thursday-Saturday. What are office hours designed for?
RD's Cell phone number is......
513 - 373 - 5622.
Our Incident Report Dashboard has seven reports. Elaborate on when we should use the following: Campus Climate Concern, Community Standards ORL Reporting Form, Hazing Reporting Form, Office of Equity and Equal Opportunity (OEEO), ORL Incident Form, Sexual and Interpersonal Violence Reporting Form (SIV), Student of Concern
Campus Climate Concern: any action or incident, either intentional or unintentional, that may stereotype, exclude, or harm anyone in our community; Concerns may stem from fear, misunderstanding, hatred, or bias, and may affect one’s ability to learn and thrive on campus.
Community Standards ORL: violations of campus regulations or the student code of conduct; potential violations of the Code of Student Conduct (e.g., Alcohol Violations, Drug Violations, Damage and/or Theft of Property, Disorderly Conduct).
Hazing Report: Potential hazing incidents
OEEO Report: instances of harassment, discrimination, sexual misconduct or interpersonal violence
ORL IR: Informational reports for Head of Hall; i.e: fire alarms, facility concerns, roommate issues, etc., unrelated to the Code of Conduct
SIV Reporting Form: Alleged violations of sexual harassment, sexual assault, sexual exploitation, indecent exposure, dating violence, domestic violence, and stalking.
Student of Concern: This form is for faculty, staff and students to refer a student to the Miami University Care Team for outreach, intervention and support.
The 5 Pillars of Residence Life include _______________, _______________, _________________, ________________, ________________. Briefly touch upon what this means and provide a program idea for at least 3 Pillars.
Create Safe & Healthy Homes
Support Persistence and Retention
Develop Diverse and Inclusive Environments
Facilitate the Transition to Adulthood
Extend the Learning Environment
*Program examples may vary*