Financials
One Medical is a nice to have that we don’t have budget for
Key Points:
- ROI - One Medical can pay for itself with population health management, lowered ER and urgent care utilization, lower hospital stays, keeping employees healthier upfront
-an investment now will prevent larger healthcare spend in the future
All benefits go through my broker/consultant, please call them
One Medical has relationships with many brokerage and consulting firms, can you please provide your contact?
Absolutely, should we schedule some time for the three of us to chat further?
We have a large population in Omaha, Nebraska and are concerned with benefits parity
Key Points:
-Enterprise exclusive virtual-first offering to enable virtual access to employees nationwide
- Ability to utilize in-office care if/when they travel to One Medical markets
- One Medical is announcing and expanding into new markets every quarter, taking feedback from clients to help fuel prioritization
We already have primary care through our underlying health plan
- Ask about the state of access for their employees (most practices have several week wait for an appt, less face time with a provider, etc)
-OM is the only national provider with 150+ offices, claim free virtual, integrated BH, all connected through a single EHR, removing the silos that many of those other solutions that lean toward acute care
I don't handle our employee benefits
Thank you for clarifying that for me. Can you refer me to someone who does manage employee benefits?
OR
No worries, can you tell me about your experience with the benefits being provided?
Why should I pay for all eligible employees when I can reimburse those who want to enroll for consumer memberships?
Key Points:
- Enterprise-specific offerings [Virtual-first, Virtual Therapy and Coaching]
- 1:1 client relationship unlocks reporting and the ability to innovate together
- Even employees who do not wish to give up their primary care provider can join and access virtual care (scheduled or on demand), as needed, saving you money on unnecessary employee trips to urgent care or the ER.
-some of your employees may have extended family members who are seeking options in primary care and providing One Medical as an option, reduces the cost of memberships for each individual in a family, while offering a benefit associated with exceptional satisfaction among our patients.
Our open enrollment is in the fall, please reach out then.
-One Medical can be implemented at any time regardless of open enrollment timing
-We can kick off discussions now with a plan to launch after open enrollment
One Medical is just concierge care for wealthy executives
Key Points:
- One Medical's mission is to provide high-quality affordable care to all
- One Medical is in network with most major insurance carriers (actual concierge care providers are cash only, no insurance)
-One Medical's membership fee is $162/family compared to concierge primary care practices with membership fees of $5,000
How do you ensure same/next day access in every market?
-Timed release of appointments
-Measure 3rd next appointment availability
I'm not longer with ABC company anymore
Thank you for clarifying that for me. Are you able to refer me to someone from your previous company that works in HR or that handles employee benefits?
Or how about within your current organization? Is there someone I can speak with about enhancing the benefits package provided to employees?
I am not interested right now
Thanks for being direct. Before we go, out of curiosity, are you not interested because you are not experiencing these issues? Am I calling at a bad time? Or is it because you have these issues covered?
What did we do wrong? What has turned you off about ONEM?
We only want to offer One Medical to a small subset of our population
Key Points
- ROI is highest with activation and engagement for all eligible lives
- Reporting and analytics only available for employers with 50+ enrollees
Why do you use a 25-mile radius to determine eligibility?
We have found that a 25 mile radius encompasses 90%+ of One Medical’s consumer membership base. We recognize that each market is unique and are open to discussions of a smaller or larger radius where appropriate. Additionally, this 25 mile radius aligns with national averages of patient travel for routine and urgent care services.
Can you send something in an email?
I have plenty of information I can send you. I don't want to flood your inbox, though. Can I ask you a few questions to find out what information will be most helpful for you?
OR
Happy to send an email your way. I can also set up a tentative meeting for a couple of weeks to review the information I’m sending and clarify anything for you. I’ll make sure a product specialist is present as well - that way we can dig into the finer details if needed.
I've never heard of One Medical, can you explain what the offering is?
Membership-based national primary care practice supporting employers in their efforts to reduce healthcare spend and keep their employees healthy
Our employees are burned out with too many apps and point solutions
While One Medical is not intended as a rip and replace solution, many consolidated healthcare services are within our app and we can support a broad variety of services under the primary care umbrella
Our benefits mix is good right now!
That’s great! Love to hear that you’re in the minority with this. You know a lot of the people I talk with are struggling with problem X. What are you doing differently that makes it work for you?
This sounds interesting, but I'm too busy right now
Thanks for your honesty — I don't want to waste your time or mine until you're ready to make a decision. In the meantime, can I send you any valuable content?
I understand the timing and can circle back when it might be more suitable. Would April work? When’s a good time to reconnect?