Communication Styles
One of the 4 Communication Styles
What is Conscientious, Driver, Influencer, and Sympathetic
Definition of Tone
What is the way you express an idea, using your voice and other nonverbal cues to convey you meaning.
What does a trainee input to a Lead Worker to review
What is an RVT
What is Quick Links in DCPS or eView in upper right corner.
Training Supervisor
Who is Nathan Parliament
Communication style that is similar to Driver?
What is Consceintious or Influence
2 different types of tone
What is positive and negative
How often are reports input to Supervisors?
What is every month
True or False: IMAGEN supports all claim types
What is True
Name the 3 Regional Supervisors
Who is Shannon Kelly, Janet Short, and Mary Long
The shape from the communication style quiz that was associated with S (sympathetic)?
What is Diamond shape
True or False: Being aggressive is a good choice.
What is False
What actions fall under interim RVTs
What is Misc (forms, phone calls), CE requests, MER, Psych assessments, and Physical assessments
What are the 5 Bookmarking Colors in IMAGEN?
What is red, green, blue, pink, and orange
Name the departments underneath Sarah Merritt
What is training, quality, vocational, psych/med staff.
Please give some traits of how Conscientious and Sympathetic are similar? (Give at least 2 examples)
Thinking oriented, process all information before taking action, more cautious in interactions, consistent/steady, cautious when taking action, can focus for a longer time.
True or False: Having a positive tone in written communication leaves less room for miscommunication.
True
True or False: It is the Lead Workers job to deal with discipline issues within the unit?
Name 2 of the bookmarking categories
What is labs/imaging, mental, physical, mental/physical, and work/voc
How many Lead Workers are there?
What is 24
Communication styles that are opposites?
Driver/Sympathetic and Conscientious/Influencer
List things you want to strive for regarding tone to others either verbal or written?
Multiple answers.....conveying respect, empathy, understanding, simplifying language, tailoring communication style to each employee, etc...
True or False: You have to be fully trained in order to be a Lead Worker?
What is False.
IMAGEN stands for
Intelligent Medical-language Analysis GENeration
How many departments make up the DDB?
What is 14 departments: Admin (Admin/senior staff), Operations, Admin services (PRD and PSD/DHU), Quality services department (CDI, Med/voc, MD, psych, SLP, Quality, and training), and Systems.