Global Influences
Technology Advancements
Sustainability practices
Economic Impacts
Employee Behavior
100

What are the 5 categories what looking at managing the environment. 

Global, Economical, Political, Social, technology. 

100

This technology allows guests to check-in and check-out of hotels using their smartphones.

What is mobile check-in/check-out?

100

This practice involves using renewable resources and reducing waste in hospitality operations.

What is Sustainable tourism? 

100

This type of economic effect occurs when a new hotel or resort boosts local job creation and business opportunities.

What is direct economic impact?

100

This term refers to the shared values, beliefs, and practices that shape the environment and behavior within a workplace.

What is organizational culture?

200

This major global event, held every four years, significantly impacts the hospitality industry through tourism spikes and international exposure.

What is the Olympic Games?

200

This type of AI technology can assist guests with their inquiries and requests through chatbots or virtual assistants.

What is artificial intelligence (AI)?

200

Hotels may implement this system to minimize their energy consumption and environmental footprint.

What is energy-efficient lighting?


200

A significant drop in tourism due to global events, such as the COVID-19 pandemic, led to this economic challenge for the hospitality industry.

What is a recession or tourism gap. 

200

This practice involves recognizing and celebrating employee achievements to foster a positive work environment and reinforce desired behaviors.

What is employee recognition?

300

This continent is known for its rich history of hospitality that influences global practices, particularly with its emphasis on service excellence.

What is Europe?

300

Hotels use this technology to enhance guest experiences by offering virtual tours and immersive previews of rooms and amenities.

What is virtual reality (VR)?

300

This waste management practice involves separating and recycling materials like paper, glass, and plastic in hotel operations.

What is recycling?

300

The rise in this type of travel, characterized by high spending on luxury experiences, impacts high-end hospitality services.

What is luxury tourism?

300

This aspect of workplace culture promotes inclusivity and respect for diversity, ensuring that all employees feel valued and supported.

What is diversity and inclusion?

400

The growth of this economic sector influences hospitality through increased investments in travel infrastructure and tourism services.

What is global tourism. 

400

This technology improves the efficiency of hotel operations by using data analytics to predict guest behavior and optimize resource allocation.

What is big data analytics?

400

Hotels can reduce food waste by implementing this system, which involves tracking and managing food inventory and consumption more effectively.

What is a food waste tracking system?

400

The increase in this type of travel, focusing on budget accommodations and cost-effective experiences, affects the profitability of luxury hotels.

What is budget travel?

400

This leadership style focuses on motivating employees through a clear vision and by setting an example, inspiring them to achieve their best.

What is transformational leadership?

500

This international event, focused on global health issues, can impact travel patterns and hotel operations due to travel restrictions and safety concerns.

What is COVID-19 pandemic.

500

This type of software is used by hotels to optimize staff scheduling and manage labor costs effectively.

What is workforce management software?

500

Hotels may use this type of bin system to encourage guests to separate recyclables from regular trash during their stay.

What are clearly labeled recycling bins?

500

The concept of dynamic pricing in the hospitality industry adjusts prices based on this factor, which is influenced by demand and external conditions.

What is market demand?

500

This concept refers to an employee’s commitment to the organization, often influenced by their job satisfaction and alignment with company values.

What is an organizational commitment.

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