promos
plans
policies
do’s & don’t
extra credit
100

How much is the port in rebate starting the 13th & up to how many lines

$200 & 4

100

How much is a single line military on plus with auto 

$70 

100

How long is the return policy 

14 days

100

Should you stand around all day on your phone? 

No 

100

What is the VAF amount per line on next 

$20

200

How many lines can get the work perk discount 

200

How much is 4 lines on essentials with auto pay 

$120 

200

How long before your requested day off do you have to put in PTO 

One month 

200

if a customer is yelling at you, what should you do 

involve manager 

200

how much VAF do you get on a new line on plus with $9 p360 

$24

300

What plan does the customer have to be on to get $1,000 off the 16 

Next 

300

How much is the 4 for autopay on essentials with hotspot on each line

$140 

300

How many times can you be late or call off before you get a write up and what is the time frame 

3 times in 90 days 

300

What is the write up policy for bad surveys

2 bad starts it

300

What is the international feature for ban 

$20 

400

What is the discount off home internet unlimited 

$30 

400

How much is a tablet like with no voice lines

$65

400

Are you allowed to leave location when the other person still has customers past closing 

No call manager 

400

If your coworker can’t close a sale what should you do 

Help TO

400
What is the highest percentage you can be paid out as a rep 

11.25% 

500

What is the prepaid a15 promo

$100 epin for free

500

How much is 3 lines on next 

$180 

500
What is the most important thing for closing shift to do 

CPNI 

500

if a customer does not want to pay $5 fee, what do you do 

Advise to pay on app 

500
What PB pays you the highest? 

Post 

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