Estes History
This historical east coast city is the home of Estes
Richmond, VA
This is the cutoff time for same day pickups
3:00 PM
_____ and _____ are the training team leads
Amber S. and Tammie
If you are having issues with your computer
Help Desk
(Extension 2260)
Searching for a pickup number
Salesforce Search Pickup
This Estes family member is the current CEO
Webb
Residential pickups require this accessorial
Liftgate
She is the manager of training and quality assurance
Susan Cates
Where customers can get a quote
Rate Quotes team
(Extension 2269)
Preferred source of information on pickup details
Salesforce Pickup Tracking Search
This is the year Estes was started
1931
Name 3 (out of 5) things you need to schedule a pickup
PU address, Weight and Pieces, Number of Items, Hazmat, Destination Zip Code
Time off requests are submitted here
Calabrio
If you need help with a customer call
Hotline
(Extension 2062)
Finding a terminal phone number
Salesforce Terminal Lookup, Estes Website Terminal Lookup
This is the year Estes became a nationwide freight company
2008
This information should be added if a shipment is hazardous
UN Number
She is the director of the Customer Care department
Jill Townsend
If a customer wants guaranteed delivery
Time Critical
(Extension 2334)
Check here for a PRO number when Salesforce says "Pickup Completed" but no PRO has been associated
Sequel PRO Lookup
This second generation Estes was also a veteran
Robey W. Estes
____ lbs. per pallet is the weight limit for commercial dock-to-dock shipments, and ____ lbs. per pallet is the weight limit for shipments requiring a liftgate
2500 and 1500
______ and ______ are also managers in the Customer Care department
Jeremiah and Debra
If a customer is calling regarding a Walmart pickup
Estes Forwarding Worldwide
(855-433-9669)
Where a customer can get a blank BOL
Estes Website
Resources tab
Forms and Documents