HIPPA/PHI/Guarantors
Estates & Bankruptcy
CRM
Forms
UNC Locations & Departments
100

Patient information needed to verify HIPPA over the phone.

What is Name, Date of Birth and Mailing Adress?

100

The sum of a person's assets at time of death.

What is an estate? 

100

CRM pool for PB account questions regarding a COB issue.

What is the PFS PB Eligibility Pool?

100

Form employees fill out to set up balances on a payment plan through withholdings from employee's paycheck.

What is Payroll Deduction Authorization Form (New Payroll Deduction Form)? 

100

Department that handles patient complaints related to care concerns.

What is Patient Relations?

200

Locations that HIPPA authorization forms can be stored/scanned. 

What is Media and OnBase?

200

Someone appointed by the decedent or the court to oversee their assets.

What is the Executor of Estates?

200

CRM pool for questions regarding billing a vision insurance carrier. 

What is PFS Elective/IOL/Cosmetic/Audiology Pool?

200

Form patients sign that explains they may potentially receive statements from two separate billing offices. 

What is Site of Service (SVC) Attestation Form? 

200

Department that assists patient with confirming and scheduling appointments. 

What is the Outpatient Access Center?

300

Consent that is valid for one year from the date it was signed.

What is written consent?

300

A legal preceding voluntarily initiated when a person or business is unable to pay outstanding debt. 

What is Bankruptcy? 

300

CRM pool for HB account questions regarding diagnosis code review for an owned entity. 

What is the PFS HB HIM Coding Review Pool?

300

Form signed to allow UNC permission to treat patient. Form also assigns financial responsibility (guarantor) to the signer.

What is General Consent to Treatment Form (GCT)? 

300

Assists patients with determining eligibility for financial assistance. 

What is the Financial Assistance Unit? 

400

Age parent or legal guardian will lose proxy access to clinical portion of MyUNCChart account.

What is 13 years old?

400

CRM pool that will review is a caller is stating they have received a refund check in a deceased patient’s name. 

What is PFS Estates Pool?

400

CRM pool for routing provider credentialing questions regarding a PB account with Tricare coverage.

What is PFS PB Gov Team Pool? 

400

Form Medicare beneficiaries sign before receiving services informing them Medicare may not cover.

What is an Advance Beneficiary Notice (ABN)?

400

Department that operates under a Sliding Fee Scale

What is Pardee Blue MD Clinics? 

500

Guarantor information that should be listed for a child in foster care.

What is the Department of Social Services (DSS)? 

500

North Carolina law that indicates that the spouse is responsible for the expenses of the decedent. 

What is "The Doctrine of Necessaries"?

500

CRM pool for HB account questions regarding an authorization for a patient with UMR coverage. 

What is the PFS HB UMR Pool? 

500

Form patients sign to elect not to bill their in-network health coverage and acknowledge they will be responsible for 100% of the charges. 

What is the Self Pay Election Form? 

500

UNC Psychiatry Faculty practice location that is strictly self-pay. Location has a separate tax ID from UNC and are not credentialed with insurance plans. 

What is the Vilcom Center?

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