Onsite On Top of Mind
A HealthJoy differentiator that is advanced by 3rd party mapping.
What is bundling an bundled benefits strategy?
HealthJoy was founded this year.
What is 2014?
This date marks the deadline for Eligibility Open Enrollment files to be sent for 1/1/2025 New Launches and Renewals.
What is 12/12/2024
This spooky service lets you summon board-certified physicians from the comfort of your home, even on the scariest nights, for non-emergency medical issues.
General Medical (or MeMD)
This Jira board helps alleviate the stress of an overwhelming amount of benefits or eligibility tickets.
What is "Share the Wealth"?
This is the name of our internal learning platform.
What is HealthJoyU?/Udemy?
These five principles represent the core values of HealthJoy dedicated to fostering a positive and collaborative workplace culture.
What are Open Mind, No Ego, Accountable, Deliver JOY, and Care?
This platform is where we can order premium swag kits.
What is Sendoso?
This illuminating re-branded product helps guide clients through the darkness of surgery options, much like a jack-o'-lantern lights the way on Halloween night.
What is Lantern (SurgeryPlus)?
Providing a casual conversation, emotional encouragement, and financial assistance are ways to support these colleagues.
What are ways to support our Ukrainian team members?
This is a place in Gainsight where we can house a group's definition of success with HealthJoy.
What is Customer Goals?
In Q4 of 2021, this product launched, which is designed to help guide members to high-quality, low-cost healthcare options.
What is Find Care?
These are the steps to notate a groups' push reason in Gainsight.
This undead date that's not 10/31, marks the start of our eligibility moratorium.
What is 12/19?
These steps are taken when activation invites are not sent.
What is loop in an IM to help research and submit an SE ticket in #1-1-2025_support_channel in Slack?
These four approaches define how individuals express themselves and interact with others.
Controller, Amiable, Enthusiastic, Analytical
This is the date when HealthJoy went live with its first employer customers.
What is January 1, 2017?
In the Common Ben Admin Specific Processes and Notes confluence page, these are the 5 Ben Admins named that we commonly set up file feeds with.
What is ADP, Paylocity, Paycom, Paycor (Bswift) and Kronos- UKG
In the spirit of Halloween, this phrase reminds us that just like a coven of witches, we achieve our best results by working together as a cohesive group.
What is "One Team"?
All West Region eligibility tickets can be assigned to this individual.
Who is Oleksii Annienkov?
This information is essential for a medical bill review.
What is the patient's full name, date of service, total charges, provider or facility info, account or invoice numbers or an explanation of benefits (EOB).
This Chicago address served as our "HealthJoy House," marking our first office space.
What is 208 W Huron St, Chicago?
Identify a broker that is not eligible to receive a live OE webinar by the CE team.
None of the below are eligible.
MJ - Indy
HUB - Gulf South, LA
Scott Insurance (all 7 offices)
The Capital Group (BRP)
MBL
GBS - SLC
Lockton - KC
MJ - PHX
Higginbotham - Fort Worth, TX
Gibson -South Bend
Collier
Hub Mid-South/ Crichton
BKS (FL: Naples, Lakeland, Jacksonville, Tampa)
Henderson
CGI
Newfront - SF
This employee was one of the winners of HealthJoy’s 2023 pumpkin carving contest.
Who is Liudmyla or Oleg?
These are the six topics in our Help Center to help quickly answer questions during busy times.
What is IMPL & Renewal, Employee Education & Marketing, Reporting, Ongoing Eligibility, Products & Services and Other FAQ