Warranties
Products
Process
Sales / Supplements
Claims / Supplements
100
What is the standard warranty period for our basic roofing shingles out of the box?
10 year coverage
100
What our two major benefits of upgrading to our 50-year shingles?
25 year stain guard technology, thicker, heavier, longer life span, more durable, better warranties, higher wind rating
100
Name the 4 buckets in the claims process to get a denial or small repair to a full replacement.
1. Component
2. Shingles
3. Slopes
4. Full Replacement
100
What is the primary objective after the inspection is complete if damage is found?
Get the SA Signed. Call in the claim
100
What are 3 of the most important photos for us to supplement correctly and be able to build a roof?
1. SOFFIT
2. LAYERS
3. ATTIC
4. OVERVIEWS
5. ACCESSORY SYNOPSIS
6. ELEVATIONS
200
What is the workmanship and misapplication coverage length for the systems plus warranty?
There is none
200
What is GAF starter strip and felt called?
Weather Blocker and Felt Buster
200
What are 10 photos necessary for an inspection?
Roof Wars
WarrantiesProductsSupplementsClaimsSales10102020303040405050
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1. House number and/or mail box
2. Driveway
3. Elevations
4. Windows
5. Gutters
6. Landscaping
7. Soffit
8. Layers
9. Single Gauge
10. Pitch Gauge
11. Damage Synopsis
12. Accessory Synopsis
13. Overviews
14. Accessories
15. Downspouts
16. Chimney
17. Lights
18. Screens
19. AC Unit
20. Valleys
21. Ridges
200
How many inches inside the interior wall does IWS need to be?
24"
200
Name 3 common items we need to supplement for on a full replacement?
1. DRIP EDGE
2. FELT
3. IWS
4. New Ventilation
5. Gutters detach and reset
300
What is the workmanship and misapplication coverage length for the Silver Pledge warranty?
10 Year Coverage
300
When installed with the required combination of four qualifying GAF accessories, GAF shingles with LayerLock® technology qualify for the WindProven™ Limited Wind Warranty, what is it's maximum wind speed limitation.*
There is no maximun
300
What are the 3 things we work before even mentioning a potential repair doesn't match?
CAR, Compatibility, Availability, Repairability
300
What is a unique selling proposition of Roof King that we always highlight in sales pitches?
We upgrade everyone to a 40 year shingles free of charge. We can offer superior warranties due to our Master Elite Status.
300
What is the minimum SQ Price we aim for in Columbus?
$550 a SQ
400
What does it take to qualify for a systems plus warranty? How big of an area does it cover?
Shingles plus 3 qualifying accessories. Up to 100 SQ's
400
How many years of stain guard do the UHDZ Shingles have?
30 years
400
You have an State farm claim. The adjuster gets off the roof and asks for a shingle for RSL because he is going to pay for damage to box vents and a skylight. How many shingles should you pull off the roof?
1. RLS
2. ITEL
3. YOURSELF TO WORK CAR
400
What is a rebuttal for the objection, I don't have enough money?
Referral program, yard sign credit, review credit on Google & FB, financing
400
If there is not a direct physical loss to an item but it is required for a roofing system to be installed correctly what is the method carriers will go to pay for it?
Detach and Reset
500
What is the workmanship and misapplication coverage length for the golden pledge and name at least 5 qualifying accessory products?
workmanship-25 years
misapplication- 30 years
Leak Barrier: GAF Weather Watch Roof Deck Protection: GAF Feltbuster
Starter Shingle: GAF Pro Start
Vents: GAF Ridge Vent Hip & Ridge
Hip & Ridge Shingle: GAF Seal-A-Ridge
Shingles: GAF Shingles
500
Name 5 qualifying GAF accessories that could qualify you for a GP in addition to shingles.
Leak Barrier: GAF Weather Watch Roof Deck Protection: GAF Feltbuster
Starter Shingle: GAF Pro Start
Vents: GAF Ridge Vent Hip & Ridge
Hip & Ridge Shingle: GAF Seal-A-Ridge
Shingles: GAF Shingles
500
How do you figure out SQ Price?
RCV / SQ's with waste
500
Give me a rebuttal, I have already had my roof inspected by a few other roofs about a month ago.
We get bad weather all the time, it's never a bad idea to have your roof inspected regularly. I can't speak on behalf of other roofing companies but we are trained in turning small repairs into full replacements so although they might not have thought you qualified I may be able to get your project to the finish line.
500
What gap do you need in plank decking to justify a full deck replacement?
1/4"