Amazon/Happy
Printing
Misc
Shipping
Mailbox
100

What are the 3 reasons that allow us to close out an Amazon or Happy return Box?

When an 18 cube is full, the box is 40lbs, or when the max amount of days are reached

100

what Tray on the printers, do we use for Color print jobs?

Tray 2

100

How much does a Notary service cost?

10$ per stamp and 2.50$ per witness signature (if applicable)

100
What services does the Pack and Ship Guarantee (PSG) Cover?

Only UPS Shipping methods that we pack

100

What is the form that USPS is requiring PMB holders to fill out? and if any how many additional documents do we need with it?

1583 and any of 2 forms of ID listed on the form itself

200

What other sized box can be used for Amazon return or Happy return shipping besides 18x18x18?

None

200

how many copies of 8 1/2x 14 b/w print job does an "Online print" cover?

3 pages

200
What is the price for a passport photo (before tax) 

? and what should the final size of the images be?

14.99$ and 2in x 2in

200

What are the "4" basic levels of Shipping UPS Offers domestically

Ground, 3 Day, 2nd day air, Next Day Air

200

what is the pricing for the small mailbox?

28.00

300

What are the 3 circumstances that an Amazon return would require additional packing?

when there is a Customer Packed QR Code, Shipping label, or Address Label and the item isn't in proper packaging

300

what is a "full Bleed" print

when the print goes to the edge of the pages (Print on bigger sized paper and cut to edges)

300

What is the customer service number?

1-800-742-5877

300

What is EDV? and what is the minimum on any UPS Package?

Enhanced Declared Value and it covers up to 100$ at the minimum

300

what is the Setup fee for a mailbox and what is it for?

$20.00 and the 2 keys (Front Door and Mailbox keys)

400

what is the largest dimension for an item we can accept for a Happy return?

18 Inches

400

what are the 2 types of paper upgrades do we offer? And how much do they cost?

Cardstock (0.13$ per page) and Glossy Cardstock (0.16$ per page)

400
When does Iron Mountain come by to do Shredding?

Every other Thursday

400

Can we apply the "signature required" to a USPS Shipment?

No

400

How long are we required to hold mail for a closed mailbox?

6 months

500

What company with Happy Returns will the customer come in with provided packaging?

Trashy

500

what number is the Lobby printer when sending documents to that printer

650i

500
What hub do packages go to on Saturday

the Pinellas/ Dunedin hub (NOT CLEARWATER)

500

what is the minimum amount of extra inches that should be applied when choosing a box for a Basic Pack?

None

500

If a Mailbox holder has a Charity Organization that receives mail at their mailbox, what is the amount discounted off the price per month?

2$ a month

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