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100

Who is the #1 Shift Leader for 1st Shift😁❤️?

Shift Leader Yahaira Sanchez

100

What does ORR stand for?

Office of Refugee Resettlement

100

What is the Daily Rundown ETO?

End of shift report. Includes any changes and activities that occurred during the shift.

100

Name all the SL's and ASL's for Casa Oasis.

Yahaira Sanchez, Erica Gutierrez, Nizza Salinas, Jaime Garza, Julie Maldonado, Edgar Mireles

100

How many hours does the program have to report any CLE's or PSA's?

4 hours.

200

Name all Leads 1st and Last name (follow this order)

PD, APD, EA, SM, CL, LCM, ALCM, SS, EDU

Topacio Buentello (PD), Paris Rangel (APD), Jeniffer Garza (EA), Luis Garza (SM), Melissa Avitia (CL), Ruby Ramos (LCM), Brenda Ramirez (ALCM), Alfonso Bedolla (SS), Thelma Longoria (EDU)

200

Who is a mandated reporter?

All SWK employees.

200

What are the staff attitudes on the Crisis Development Model? (4)

Supportive, Directive, Safety Interventions, Therapeutic Rapport

200

What is used in the Decision-Making Matrix?

Severity and Likelihood

200

What are the Crisis Development Levels? (4)

Anxiety, Defensive, Risk Behavior, Tension Reduction

300

PSA Compliance Manager

Jessica Silva

300

PSA/PAS

Prevention of Sexual Abuse / Prevencio del Abuso Sexual

300

Best Shift?

1st Shift 😁❤️

300

What is the Verbal Escalation Continuum order.

(5)

1. Questioning

2. Refusal

3. Release

4.Intimidation

5. Tension Reduction

300

mission statement for SWK?

opening doors to opportunity for individuals, enabling them to achieve their dreams

400

What are the High 5?

Ask

Explain

Options

Confirm

Act

400

True or False?

The Zero Tolerance Policy applies only to SWK Employees?

False, It applies to all SWK Employees, vendors, and guests.

400

True or False

Children start getting woken up at 6:15am every day?

(Trick Question) False

6:15am during school days and 8am weekends and holidays.

400

Where are intake papers and Ziploc bags located?

in cabinet in SM Hall

400

Who funds SWK?

ORR under DHHS

500

President of SWK (full name)?

Anselmo Villareal

500

Demonstrate properly how to do 3 holds. (medium and high)

Multiple can pick 3

500

What does ETO stand for?

Efforts to outcome

500

Which House was opened first?

La Esperanza

Nueva Esperanza

Rio Grande

Antigua

Combes

Casa La Esperanza (Downtown Brownsville)

500

When was Southwest Key Program established in Texas?

1987

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