Acute Member
The number to give members who are in a crisis
what is 911 & 988
Who are the AMDs?
Who is Lisa Walker (central), Hanna Sabbagh (North East), and Morgan Schlundt (South)
What are some examples of a crisis?
What is SI, HI, Abuse, or neglect
When would BH complete a safety plan?
what is upon the provider's request
What are some examples of an acute member?
What are increased mental health symptoms such as anxiety, depression, grief, and psychosis?
Does Workit Health provide emergency or crisis care?
What is NO! Workit Health's role for responding to medical emergencies and/or mental health crises is to prioritize that members get connected with external emergency/crisis agencies (911 & 988)
When a member is in crisis, who do you add to the office message?
What is the assigned provider and AMD
What are the 1st, 2nd, and 3rd steps when helping a member in crisis?
What is Give 988, send an urgent office message to the provider and AMD, and lastly document it as a non-visit/ case management note.