Security
What feature does DBS use to verify a client's identity through multiple layers, ensuring account protection?
Options:
a) Password authentication
b) Multi-factor authentication
c) Security questions
d) Single-use code
Multi-factor authentication
Name one example of advanced technologies or practices that DBS uses to protect personal data from cybercriminals.
Options:
a) AI-powered fraud detection
b) Manual fraud checks
c) Regular password changes
d) Account lockdown
AI-powered fraud detection
Which aspect of DBS’s digital banking focuses on improving customer interaction with its app and website?
Options:
a) Improving the UI and UX
b) Payment Processing
c) Security Measures
d) Advertising Campaigns
Improving the UI and UX
According to the CNBC, by what percentage did mobile device attacks surge in recent years, making scams more difficult to detect?
Options:
a) 25%
b) 50%
c) 75%
d) 100%
50%
What is the primary goal of DBS’s privacy measures when handling client data?
Options:
a) Increase app speed
b) Protect client data from unauthorised access or breaches
c) Reduce transaction times
d) Improve customer service on its helpdesk
Protect client data from unauthorised access or breaches
How does DBS ensure a balance between security measures and maintaining a smooth customer experience in its app?
Options:
a) By using complex passwords only
b) By integrating security features like multi-factor authentication without compromising user experience
c) By offering less security for faster transactions
d) By reducing transaction times but limiting security measures
By integrating security features like multi-factor authentication without compromising user experience
Name the DBS app feature that allows customers to lock or disable specific transactions to minimize fraud risk.
Options:
a) Fraud Protection Mode
b) Account Freeze
c) Payment Controls
d) Secure Access
Payment Controls
What was the amount of financial loss due to scams in Singapore for the first half of 2024, according to The Straits Times?
Options:
a) S$650 million
b) S$250 million
c) S$385 million
d) S$780 million
S$385 million
In addition to security, what is the most recent customer-centric feature DBS highlights in its marketing to showcase ease of use and control?
Options:
a) App Encryption
b) Digital tokens
c) Biometric Authentication
d) Customer Service Hotline
Digital Tokens