LEADERSHIP
The ability to influence a group toward the achievement of a vision or set of goals.
A. SupervisionC. Leadership
________ is an important aspect of power in an organization.
A. IndependenceC. Dependence
C. Negotiation
What is power in action?
A. CoercionC. Politics
A theory stating that it is the leader’s job to assist followers in attaining their goals and to provide the necessary direction and/or support.
A. Behavioral Theories of LeadershipD. Path-Goal Theory of Leadership
According to the General Dependency Postulate, what determines the amount of power A has over B?
A. A's ability to reward BB. B's dependence on A
This refers to a win-lose situation in negotiation.
A. Negotiation ProcessB. Distributive Bargaining
How does power typically affect people’s behavior?
A. Leads them to prioritize others' needsD. Causes them to place their interests ahead of others
The ability to influence that arises outside the formal structure of the organization
A. Non-organized LeadershipB. Non-sanctioned Leadership
Which power tactic involves using flattery or praise before making a request?
A. Rational persuasionC. Ingratiation
What is the third stage of the conflict process?
A. BehaviorD. Intentions
Theories proposing that specific behaviors differentiate leaders from nonleaders.
A. Behavioral Theories of LeadershipA. Behavioral Theories of Leadership
In the Situational-Leadership Theory, what should a leader do if the follower is unable but willing to do a task?
A. Leader needs to give clear and specific directions.B. Leader needs to display a high task orientation and high relationship orientation.
The zero-sum approach means that ____.
A. The reward “pie” can grow indefinitely.B. Any gains by one individual are at the expense of another.
This is the most important part of the negotiation process.
A. Bargaining and problem solvingC. Preparation and planning
The extent to which a leader has job relationships that are characterized by mutual trust, respect for subordinates’ ideas, and regard for their feelings.
A. SympathyD. Consideration
What is the core component of Emotional Intelligence?
A. SympathyC. Empathy
It is the type of power that is based on identification with a person who has desirable resources or personal traits.
A. Referent power
B. Reward power
C. Coercive power
D. Legitimate power
A. Referent power
What is the framework within which conflict occurs?
A. Conflict ProcessC. Loci of Conflict
A trusted third party who acts as bridge of communication between the negotiators.
A. MiddlemanC. Arbitrator
D. Conciliator
D. Conciliator